Sr IT Analyst supporting and enhancing Virtual Desktop Infrastructure for Honeywell's global enterprise. Collaborating with teams to optimize performance using AVD and VMware Horizon.
Responsibilities
Design, deploy, and manage scalable AVD environments in Azure.
Implement and maintain user access controls, security policies, and profile management using FSLogix.
Monitor and optimize performance, cost, and reliability of AVD workloads.
Administer and support VMware Horizon infrastructure including connection servers, Unified Access Gateways (UAGs), and desktop pools.
Troubleshoot and resolve VDI-related issues across Windows virtual desktops.
Collaborate with infrastructure and security teams to ensure compliance and resilience.
Develop and maintain automation scripts using PowerShell and Python for provisioning, monitoring, and reporting.
Utilize GitHub for version control, code reviews, and CI/CD pipeline integration.
Build dashboards and alerts for VDI health and performance using tools like Azure Monitor or third-party solutions.
Provide Tier 2/3 support for VDI-related incidents and service requests.
Maintain documentation for configurations, procedures, and troubleshooting guides.
Participate in on-call rotation and incident response as needed.
Requirements
Min 5 years of experience in VDI operations or end-user computing.
Advanced knowledge of **Azure Virtual Desktop** (AVD) architecture and operations.
Hands-on experience with **VMware Horizon** administration.
Proficiency in **PowerShell** and **Python** scripting.
Experience with GitHub for source control and automation workflows.
Familiarity with Active Directory, Group Policies, FSLogix, and conditional access.
Understanding of cloud security and compliance best practices.
Bachelor’s degree in Computer Science, Information Technology, or related field.
Relevant certifications (e.g., Microsoft Azure Administrator, VMware VCP) are highly desirable.
Strong analytical and troubleshooting skills.
Excellent communication and documentation abilities.
Ability to work independently and collaboratively in a distributed team environment.
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S
Benefits
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package.
This package includes employer subsidized Medical, Dental, Vision, and Life Insurance;
Short-Term and Long-Term Disability;
401(k) match,
Flexible Spending Accounts,
Health Savings Accounts,
EAP,
Educational Assistance;
Parental Leave,
Paid Time Off (for vacation, personal business, sick time, and parental leave),
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