Document Analyst creating and maintaining automated documents for LexisNexis Legal & Professional. Collaborating in an agile environment to enhance document efficiency through automation.
About the role
- Sr IT Analyst supporting and enhancing Virtual Desktop Infrastructure for Honeywell's global enterprise. Collaborating with teams to optimize performance using AVD and VMware Horizon.
Responsibilities
- Design, deploy, and manage scalable AVD environments in Azure.
- Implement and maintain user access controls, security policies, and profile management using FSLogix.
- Monitor and optimize performance, cost, and reliability of AVD workloads.
- Administer and support VMware Horizon infrastructure including connection servers, Unified Access Gateways (UAGs), and desktop pools.
- Troubleshoot and resolve VDI-related issues across Windows virtual desktops.
- Collaborate with infrastructure and security teams to ensure compliance and resilience.
- Develop and maintain automation scripts using PowerShell and Python for provisioning, monitoring, and reporting.
- Utilize GitHub for version control, code reviews, and CI/CD pipeline integration.
- Build dashboards and alerts for VDI health and performance using tools like Azure Monitor or third-party solutions.
- Provide Tier 2/3 support for VDI-related incidents and service requests.
- Maintain documentation for configurations, procedures, and troubleshooting guides.
- Participate in on-call rotation and incident response as needed.
Requirements
- Min 5 years of experience in VDI operations or end-user computing.
- Advanced knowledge of **Azure Virtual Desktop** (AVD) architecture and operations.
- Hands-on experience with **VMware Horizon** administration.
- Proficiency in **PowerShell** and **Python** scripting.
- Experience with GitHub for source control and automation workflows.
- Familiarity with Active Directory, Group Policies, FSLogix, and conditional access.
- Understanding of cloud security and compliance best practices.
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Relevant certifications (e.g., Microsoft Azure Administrator, VMware VCP) are highly desirable.
- Strong analytical and troubleshooting skills.
- Excellent communication and documentation abilities.
- Ability to work independently and collaboratively in a distributed team environment.
- Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S
Benefits
- In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package.
- This package includes employer subsidized Medical, Dental, Vision, and Life Insurance;
- Short-Term and Long-Term Disability;
- 401(k) match,
- Flexible Spending Accounts,
- Health Savings Accounts,
- EAP,
- Educational Assistance;
- Parental Leave,
- Paid Time Off (for vacation, personal business, sick time, and parental leave),
- and 12 Paid Holidays.
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