Patient Registration Clerk responsible for registering patients and maintaining records at St. Boniface Hospital in Winnipeg. Bilingual English and French required for patient interaction.
Responsibilities
Performing clerical duties to include obtaining necessary patient demographic information and registering patients on computer system.
Performing all receptionist's functions including directing and controlling patient movement in the department.
Maintaining accurate death records.
Making telephone calls as requested.
Requesting charts from Health Records.
Assisting with orientation of new staff.
Providing direction and feedback to students during student practicums.
Performing other related duties as assigned.
Requirements
One (1) year related experience in an office, clinical environment or in a patient registration department (e.g. secretary, receptionist, communications clerk, etc.)
A combination of education and experience will be considered.
Grade XII or recognized equivalent.
Successful completion of a recognized medical office secretarial program or the first year of a recognized diploma/degree in a health-related field; or, successful completion of a recognized medical terminology course.
Fluently bilingual in both English and French.
Keyboarding speed: 35 wpm.
Ability to work in a Windows operating environment.
Ability to retain information which is of a confidential nature.
Good interpersonal communication skills.
Demonstrated problem-solving skills.
Legible handwriting.
Strong interpersonal skills and telephone manner.
Ability to adapt readily to stressful situations.
Ability to work independently with minimal supervision.
Ability to multi-task in a fast-paced environment.
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