Customer Success Manager for Procurement SaaS solutions, ensuring successful outcomes for public sector clients. Collaborating with cross - functional teams and building relationships with key stakeholders.
About the role
- Strategic Category Manager at Miele responsible for planning and marketing of premium home appliances. Collaborating with teams to drive brand performance through insights and strategy execution.
Responsibilities
- In close collaboration with internal departments, generate actionable insights from multiple data sources to assess market opportunities and brand performance
- You contribute your expertise to applying consumer and customer insights that identify growth levers and enhance brand awareness across the consumer journey
- In partnership with commercial and marketing teams, develop category strategy and budget plans with support from the Strategic Category Lead that align resources with market opportunities and consumer needs
- You optimise portfolio management by refining SKU ranges, pricing strategies, and promotional plans to drive value and operational efficiency
- In coordination with channel teams, lead consumer activation planning across digital, in-store, and CRM channels, ensuring timely and budget-aligned execution
- You align and integrate plans with central and market teams for innovation launches, segmentation, and campaign execution, maintaining a rolling 12-month operational rhythm
- In collaboration with leadership, foster a culture of insight-driven decision-making and continuous improvement across your category areas
Requirements
- Must have a degree-level education or equivalent experience, ideally in Business or Marketing, with a full driving licence
- Must have proven experience as a Category Manager, including strategic planning and consumer campaign leadership
- Must have strong cross-market collaboration skills, working effectively with central functions such as global category, communications and digital teams
- Must have broad commercial expertise, including financial planning, project management, channel distribution, and retailer engagement
- Ability to translate insights into action and drive performance across multiple product lines and consumer touchpoints
Benefits
- A salary of up to £56,000 plus a competitive benefits package
- A bonus scheme of up to 4 months’ salary
- Extensive discounts on Miele products for yourself, family and friends
- Discounted gym membership and subsidised onsite café
- Extensive health cash plan and free eye tests
- Additional benefits including financial advice, recognition schemes and more
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