Business Process Expert in Order to Cash at Philips. Leading integration projects and managing stakeholder expectations in a health tech industry.
About the role
- Manager of Business Operations at Highmark Inc. overseeing strategic initiatives, process improvements, and managing day-to-day operations across multiple departments.
Responsibilities
- Plan, manage and oversee the implementation of the strategic business and functional infrastructure
- Perform management responsibilities including hiring and termination decisions, coaching and development, performance management
- Plan, organize, staff, direct and control the day-to-day operations of the department
- Oversee the definition, scoping, chartering efforts for business process analysis/design projects
- Manage business consultation services, including research, analysis facilitation, process modeling
- Establish and maintain strong working relationships across business unit/area level of management
- Oversee planning sessions with business owners to improve business processes
- Oversee vendor management relationships with applicable business unit subcontractors
Requirements
- Minimum High School Diploma or GED
- 5 years' experience in designing and implementing operational processes to make improvements or solve business challenges
- 3 years experience leading projects or managing people
- Bachelor's Degree (Preferred)
- Six Sigma Black or Green Certification (Preferred)
- 3 years of managed care and/or call center operations experience (Preferred)
- 3 years of Medicaid/Medicare experience (Preferred)
- 3 years of NCQA experience (Preferred)
- Software skills, including use of Microsoft Office software and other applications
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Transactions Lead supporting strategic transactions across business development and partnerships at OpenAI. Collaborating with cross - functional teams and driving high - impact initiatives in a hybrid work model.
BPM Trainee supporting business process management activities and documenting processes at ZF Group. Collaborating with stakeholders and maintaining process repository in Chennai, India.
Working Student in Business Operations at FION Energy GmbH, a Cleantech startup in Berlin. Supporting business development and operations processes in a hybrid work environment.
Lead Business Operations Specialist for Boeing managing program operations and analytics. Collaborating with senior program managers to enhance business performance in major programs.
Scheduling Associate I handling patient appointment reminders and coordination in diagnostic radiology. Ensuring preparation and addressing patient queries to prevent service delays while maintaining excellent service standards.
Business Process Consultant managing demand for complex multi - line of business integrated workflow solutions. Leading technical bids and client relationships in a hybrid work environment.
Business Process Sales Consultant managing complex multi - line of business solutions. Driving client engagement and strategic partnerships to achieve business outcomes with Ricoh's services.
Business Process Consultant developing integrated workflow solutions and client relationships at Ricoh. Responsible for leading technical bids and strategic partnerships.
Business Process Consultant managing complex workflow solutions in concert with client objectives. Developing relationships, driving engagements, and influencing key stakeholders throughout the process.