Financial Analyst contributing to operating plans and forecasts at nVent, a leading provider of electrical solutions. Collaborating with cross - functional teams to streamline financial processes and enhance reporting.
About the role
- Finance Analyst responsible for credit collection and customer management at Canon. Overseeing AR processes, query resolutions, and data management.
Responsibilities
- Customer Relationships (external and internal)
- Communication with internal and external customers (both written and verbal) to be professional and consistent with our goal of providing excellent customer service.
- Query Resolution
- Communicate with customers and Hong Kong Credit Collection team for timely account receivable collection, Where there are possible delays the customer is to be informed.
- Where the query is referred to another business unit the team remains responsible for the resolution of the query until fully resolved and contacting the customer.
- All queries to be resolved within agreed SLA’s.
- Credit Release/ Credit Hold
- Ensure all credit release/ credit hold are properly reviewed and handled daily and/ or as required.
- Customer Master Creation/ Maintenance/ Review
- Review supporting documents and update customer master.
- Conduct credit review and update customer master after review.
- Data Entry
- Ensure all customer master update, credit notes and debit notes are entered into AX daily with no carryovers or errors.
- Sequence Reporting is used to follow up on missing forms to ensure all revenue is captured.
- Team Membership
- Actively assist the Manager and other members of the team to achieve deadlines and objectives across the wider team.
- Personal Development
- Keep skills and knowledge of Accounts Receivable practices up to date and recommend appropriate training to Manager to ensure that skills and knowledge continue to align with business requirements.
- Continuous Improvement
- Identify and eliminate inefficient work practices.
- Continually monitor and review current practices and procedures including system processes and where necessary make recommendations in respect to enhancements.
- Ensure a continuous improvement view of the end-to-end processes.
- Primary Job Functions: Credit Collection: • AR monitoring, follow up and collection • AR Refund payment • Credit Hold / Release and coordination • Credit Review & Customer Creation/ Maintenance • Customer Account Review – (include Annual review) • Credit Hold / Release and coordination • Manage billing -Process DN/CN request & billing • Risk Management- Corp Compliance • Any other tasks as required.
Requirements
- Bachelor's degree in finance or any related studies.
- Minimum 3 years’ experience working in credit collection / banking environment
- Excellent systems and process knowledge
- Excellent communications skills
- Experience with finance related systems
- High level of accuracy and a strong work ethic
- Intermediate MS Excel skills
- Excellent time management and prioritisation skills
- Ability to work independently and also as part of a wider team
Benefits
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