Hybrid Head of Product, Payments Optimisation

Posted 3 weeks ago

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About the role

  • Head of Product leading payments optimisation and orchestration strategies at APEXX. You'll work with cross-functional teams to translate insights into business outcomes.

Responsibilities

  • Define and drive the long-term strategy and roadmap for APEXX’s Optimisation and Orchestration suite, ensuring clear differentiation and customer value.
  • Establish the commercial framework for optimisation, working with Finance, Sales, and Product Marketing to design value-based pricing models.
  • Lead the evolution of optimisation from a capability into a scalable product line, influencing its positioning, packaging, and monetisation.
  • Provide thought leadership across the organisation on the role of AI and data-driven optimisation in payments.
  • Partner with Engineering and Data Science to develop AI/ML-powered optimisation features that improve authorisation, reduce cost, and drive measurable performance gains.
  • Work closely with Sales , Relationship Management , and Marketing teams to articulate product value and support commercial success across the portfolio.
  • Translate model performance and analytical insights into ROI-focused, commercially compelling narratives for customers and internal stakeholders.
  • Enable Sales and Relationship Managers to position and sell optimisation as a premium, value-generating product.
  • Be the Subject matter expert on Interchange and Scheme fee pricing and optimisation opportunities.
  • Partner with customers to identify where data, AI, and automation can unlock incremental efficiency, acceptance rates, or cost reduction.
  • Contribute directly to upsell and cross-sell opportunities, helping turn product performance into revenue growth.
  • Define success metrics, experimentation frameworks, and governance around optimisation performance.
  • Promote strong product management discipline — discovery, validation, delivery, and measurement — across optimisation workstreams.
  • Use data and evidence to balance strategic ambition with operational focus, ensuring decisions are measurable and outcomes are sustainable.

Requirements

  • You have demonstrable experience in Product Management within Payments , with a proven record of leading and scaling complex, data-driven payment or financial products with clear commercial outcomes.
  • You have Deep understanding of payment transaction lifecycle , including authorisation, authentication (3DS), settlement, fraud, and chargebacks.
  • Understanding the detailed working knowledge of Interchange and Scheme fees and their application.
  • Commercially astute, able to craft value propositions and communicate financial impact confidently to senior and external audiences.
  • Natural influencer who can inspire cross-functional teams and align stakeholders around a common product vision.
  • Strategic yet hands-on, capable of operating at both portfolio and execution level in a fast-moving environment.

Benefits

  • Health: Insurance (Employee, spouse, and two children) optional cover for parents or in laws.
  • Leave: 15 personal days per year + Festival holidays. You can also take your birthday off as paid leave, and we offer a paid day off for any charity work you want to participate in.
  • Enrichment: Leadership in house training and monthly lunch and learn, where you eat lunch and learn with our guest presenter.
  • Social: Monthly team outings & incentives. Some of our recent ones include- Hackathon, Lunch and Learns and team building games.

Job title

Head of Product, Payments Optimisation

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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