Managed Services Support Analyst providing IT support to customers globally. Troubleshooting technical issues and ensuring high customer satisfaction through effective communication.
MA
Onsite Mid-level LAN Technical Support
Posted last week
About the role
- Mid level LAN Technical support role focusing on the development of engineering practices for network systems and connectivity. Responsibilities include collaborating with team, interpreting client needs, and providing technical support.
Responsibilities
- Develops competency in own area of expertise
- Shares expertise and provides guidance and support to others
- Completes own role independently or with minimum supervision
- Contributes in teamwork and interacts with customers
Requirements
- Experience in the development and application of engineering practices and knowledge in Standards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks
- Competency in IOT and device engineering, connected applications (5G/ edge, B2X apps), and Telco Cloud, Automation and Edge Compute platforms
- Ability to integrate network systems and their operations related to above technologies
- Ability to interpret clients’ needs and guide team members
- Capability to identify problems and generate solutions in straightforward situations.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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