Hybrid Networking and IoT Engineer

at Teltonika

• Job title: Networking and IoT Engineer
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Linux
• Location requirements: Hybrid, Dallas, United States

About the role

• Networking and IoT Engineering Specialist consulting on technical issues and integrating solutions for Teltonika products. Providing guidance, training, and technical documentation to clients and employees.

Responsibilities

• Consult with employees and clients on devices/solution-related technical issues
• Provide guidance on integrating our products into client solutions, and addressing their challenges with Teltonika Networks products through written communication and online meetings.
• Solve technical issues and look for a way to reduce them
• Prepare technical documentation and technical tasks
• Conduct training sessions for employees and clients on our products and solutions.
• Self-sufficient resolution of technical issues originating from customer’s configuration, firmware/software, other sources
• Preparing documentation for internal and external use (e.g., Teltonika Wiki)
• Serve as a liaison between customers and Teltonika Networks R&D/Headquarters for complex technical challenges.
• Have hands-on experience with Linux based OS, industrial protocols, various networking services and protocols and occasional 3rd party peripherals.

Requirements

• Have a technical or engineering background
• Great communication skills
• Working knowledge of software and operating system principles
• Knowledge of basic internet technologies (WWW, FTP and etc.)
• Basics of telecommunication systems and technologies
• Ability to prepare technical documentation
• Good knowledge of WiFi technologies: 802.11 g/b/n/ac
• Ability and experience configuring VLANs, QoS
• Ability and experience configuring various VPN solutions: IPSec, L2TP, OpenVPN, DMVPN, SSTP; good knowledge of their working principles, differences
• At least 12-month experience working with routers. Knowledge of 2G, 3G, 4G networks, ability to explain network authentication methods, data session establishment
• Experience working with embedded, Linux-based OpenWRT operating system
• Good problem solving (troubleshooting) skills
• Knowledge and ability to use „AT“ commands
• Ability to write simple bash/ash scripts
• Knowledge of Firewall principles, ability, and experience configuring Firewall with IPTABLES
• Experience working with industrial routers is an asset

Benefits

• 3 weeks of Paid Vacation
• 6 Sick days
• a day off on your Birthday