Technical Support Engineer at Flexera providing support for cloud infrastructure and FinOps. Ensuring customer success while troubleshooting and resolving complex issues.
About the role
- IT Client Services role providing Tier 1-3 support for software, hardware, and meeting technology issues. Involvement in user education and asset management within an inclusive workplace.
Responsibilities
- Provide Tier 1-3 virtual and physical support to end users for software, hardware, and meeting support
- Coordinate with internal and external resources to resolve user requests
- Perform asset management for software and hardware
- Maintain ownership for end user productivity platforms and capabilities
Requirements
- 0-2 years of experience, preferred
- Bachelor's degree in related field, or equivalent work experience, preferred
- English Intermediate - Advanced
- Windows Applications
Benefits
- Health insurance
- Competitive salary
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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