Hybrid Senior Solutions Engineer – Enterprise

at CaptivateIQ

• Job title: Senior Solutions Engineer – Enterprise
• Job type: Full Time
• Experience level: Senior
• Salary: $180,000 - $250,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Python, SQL
• Location requirements: Hybrid, Austin, United States

About the role

• Solution Engineer at CaptivateIQ transforming sales performance management in B2B SaaS environment. Collaborating with sales and product teams to achieve customer success.

Responsibilities

• Support the Sales team with technical proof in sales cycles. This includes running discovery sessions, leading product demonstrations, and collaborating on deal strategy
• Tailor demonstrations to convey value to prospective customers. This includes configuring demo accounts to show how we support complex commissions plans & data structures.
• Identify opportunities for the platform’s next features and collaborate with Product/Engineering to develop these features
• Build great relationships and trust with prospects and customers by providing industry thought leadership and expertise
• Work cross-functionally with other parts of the organization to drive process improvement and customer satisfaction.
• Lead by example. Mentor team members and share best practices consistently to uplevel the whole team.

Requirements

• 5+ years of work experience configuring and selling software preferably in technology/SaaS
• Positive, team player mentality with strong time management, organization, and presentation skills
• Deep technical aptitude and curiosity for learning new technologies in a fast-paced environment. Experience with building Excel models or a programming language (e.g., SQL, Python)
• Creative and open approach to problem-solving and partnering with internal teams to drive what’s best for the customer and for CaptivateIQ
• Ability to communicate professionally and effectively in written responses to emails, customer requirements, and formal RFPs
• Ability to work independently in a fast-paced startup environment
• Past experience in a fast-paced and deadline-oriented environment
• Experience in working cross-functionally with product, support, marketing, and other functions
• Strong collaborator that finds it easy to work with team members to drive a great team culture
• Proficiency with popular CRMs (e.g. Salesforce), ERPs (e.g. Netsuite), and/or billing systems (e.g. Zuora)

Benefits

• Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
• Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
• Annual Stipends: Dedicated funds for your professional development and caretaking needs.
• Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
• Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
• Premium Tools: The latest Apple hardware to empower you to do your best work.
• Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.