About the role

Principal Product Designer leading design on CaptivateIQ's ICM product line for enterprise-scale systems. Collaborating with teams to solve complex sales performance challenges while providing design vision and mentorship.

Responsibilities

Define and drive the design vision for a major product area, aligning closely with Product and Engineering leadership
Lead and guide design across multiple teams, reviewing and approving work, and setting the bar for craft, systems thinking, and execution
Identify and lead the most complex, high-impact initiatives across the product and organization, shaping new problems and opportunities that drive customer and business impact
Design and evolve foundational systems, architectures, and reusable patterns, championing platform and systems thinking to ensure cohesion and quality
Act as a force multiplier by mentoring designers and helping teams raise their execution bar over time
Co-lead with senior Product and Engineering leaders to influence product strategy and prioritization
Improve how teams work together, proactively identifying gaps in execution, collaboration, or quality and helping teams course-correct
Stay current on industry trends and emerging technologies (including AI), using that insight to raise the bar for CaptivateIQ’s product experiences
Communicate clearly at the org and company level, including writing crisp documents that articulate vision, direction, and tradeoffs

12+ years of experience designing B2B SaaS products, ideally enterprise, platform, or systems-heavy software
Demonstrated success leading company-critical, high-impact initiatives as an individual contributor
Exceptional strength in UX, UI, system design, and interaction design, with a track record of setting quality standards others follow
Deep product, domain, and business acumen, with the ability to influence strategy and connect design decisions to commercial outcomes
Experience designing complex, data-heavy, workflow-driven systems at enterprise scale
Proven ability to coach and elevate other design leaders, including senior- and Staff-level designers
Comfort operating with high autonomy, navigating ambiguity, and creating clarity where none exists
Exceptional written, verbal, and visual communication skills, with the presence and confidence to influence at the executive level
Strong judgment, leadership presence, and ability to drive alignment and accountability without formal authority

(US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
Flexible vacation days and quarterly mental health days so you can recharge
Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)
Annual stipends for professional development and caretaking
(US-ONLY) 401k plan to participate in and save towards the future
Newest Apple products to help you do your best work
Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent