Community Banking Specialist offering personalized banking solutions while building relationships in Downtown York, PA. Join Traditions Bank focusing on client satisfaction and sales performance.
About the role
- Senior Associate for Social Community Management at Capital One driving social media engagement and community operations. Overseeing community management and supporting brand reputation across platforms.
Responsibilities
- Lead the development of best-in-class strategies for engaging with customers and the public across all of the company’s social media channels.
- Oversee and support the day-to-day community management operations, including moderation, ensuring timely, compliant, and on-brand responses to inbound social commentary, both directly and through an agency partner.
- Lead quality assurance processes for enterprise and Brand-owned social media properties.
- Drive continuous process improvement by documenting, and optimizing enterprise-level workflows and operational efficiency for content calendaring and publication management.
- Lead real-time engagement initiatives that deepen consumer experiences in social media.
- Monitor social consumer trends, analyzing key learnings and surfacing data-backed insights and recommendations to cross-functional partners to inform and optimize campaigns.
- Support crisis management protocols with insights teams by providing timely escalation reporting, decision support, and monitoring the team inbox to guide requesters or direct them to the proper point of contact.
- Contribute to a positive team environment by training and briefing community managers on processes, brand voice, best practices, and campaign engagement strategies.
Requirements
- Bachelor’s Degree or Military experience
- At least 2 years of social community management experience
- At least 2 years of social media marketing experience, including proficiency with social media tools (such as Meta Business Suite, Business Managers and Sprinklr)
- At least 2 years of relationship management in digital agencies or as a contractor
- At least 2 years of social media reporting experience
- 3+ years of experience in social or digital marketing experience (preferred)
- 3+ years of experience managing complex processes across multiple stakeholder groups and implementing process improvements (preferred)
- 3+ years of experience in marketing operations, public relations or crisis management (preferred)
- 3+ years of experience in financial services or other highly regulated industry (preferred)
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
- Performance based incentive compensation
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Electric Line Maintenance Worker for the Village of Milan at local facilities. Accepting applications at Main Street, Milan, Ohio, until the position is filled.
Senior Community Affairs Partner developing cause marketing initiatives for QVC Group. Leading cross - functional teams and managing relationships with vendors and non - profits.
Community Management intern at ORGAD focusing on social media strategies and video content creation. Engaging in digital marketing initiatives within the automotive learning sector.
Lead role in domestic abuse services addressing violence against women and girls. Manage training, outreach, and partnerships as part of the Barnet’s Domestic Abuse Support Hub.
Community Engagement Specialist providing coordination of care and outreach services related to substance use disorders. Engaging with community resources and partners to enhance service delivery.
Senior Therapeutic Area Specialist driving demand for BMS medicines in cardiovascular sector. Engaging healthcare providers to promote innovative therapies and enhancing patient care.
Social Worker delivering diverse client care to promote wellness and reduce barriers in community settings. Engaging with clients through outreach and advocacy to support chronic disease management.
Social & Community Manager responsible for growing community presence on crypto platforms for iGaming company. Engaging users and enhancing retention through strategic content management.
Client Relationship Manager engaging the Sense Collective community for legal innovation. Collaborating with marketing and insights teams while nurturing member relationships and delivering value.