Strategic Partnerships Director at Bleublancrouge handling client strategy and collaboration. Focused on marketing communications and delivering strategic business solutions.
About the role
- Product Design Director leading the Customer Resiliency Experience Design team. Enabling customers experiencing financial hardship through innovative digital solutions at Capital One.
Responsibilities
- lead the Customer Resiliency Experience Design team
- enable customers experiencing financial hardship to stabilize their finances through seamless self-servicing digital experiences
- collaborate deeply with research teams and Product and Tech leadership
- oversee and optimize the use of appropriate tools, platforms, frameworks and design systems
- develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes
- create conditions for a positive and inclusive team environment and set a vision for an inclusive culture
- champion voices of both customers and partners
- demonstrate expert knowledge of products, processes, customers, competitors and industry market trends
- share insights around technical advances and data capabilities
Requirements
- At least 8 years of experience in product design role
- At least 3 years of experience leading design teams
- At least 10 years of experience in UX/UI design, product design, or experience design (preferred)
- At least 5+ years of experience leading design teams (preferred)
- Experience in a design toolkit that spans product design, service design, design strategy and content design
- Experience leading product design teams operating across UX and UI, strategy, content and research from strategy through delivery to market
- Experience partnering with product managers, engineers, marketing and analytics leaders across multiple business lines to shape strategy, OKRs, roadmaps and operating models
- Experience working within an established design system
- Proficiency with web and mobile technologies and platforms
- Expertise with design and prototyping tools such as Figma
Benefits
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
- performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI)
- discretionary or non discretionary incentives depending on the plan
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Director responsible for managing Energy Banking portfolio and mitigating credit risks in commercial lending through effective deal execution. Collaborating closely with relationship management and credit risk teams.
Director of Demand overseeing advertiser growth for adjoe in Greater China region, bridging local market with global teams. Leading strategic growth and maintaining high - level client relationships.
Global advocacy strategy lead for chemicals and plastics at Dow, influencing regulations and representing Dow in international policy discussions.
Food Service Director leading nutrition and guest experience for Quest. Managing teams and ensuring communication of vision and values.
Premier Region Director leading a team of Premier Bankers for mass affluent and business clients. Focused on profitability, client acquisition, and relationship management.
Assistant Director managing service delivery teams for various programs at Loudoun Homeless Services Center. Ensuring effective operations and adherence to best practices in service delivery.
Senior Director, Business Intelligence overseeing BI strategies and leading teams at GEICO. Collaborating with cross - functional teams to develop data solutions and insights.
Director, Transitions Process Team Leader at Baker Tilly overseeing client onboarding and system implementations. Focused on maintaining quality and efficiency in accounting services across platforms and geographies.
Director leading Counterparty Credit Risk Portfolio Analysis for SMBC Group, ensuring robust exposure governance and robust CCR risk management framework. Overseeing portfolio analysis, stress testing, and delivering actionable insights.