Hybrid Senior Associate, Customer Marketing – Card Partnerships

Posted 3 weeks ago

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About the role

  • Senior Associate in Customer Marketing at Capital One focused on enhancing customer engagement through targeted email campaigns and cross-functional collaboration.

Responsibilities

  • Lead the execution of customer marketing campaigns, with an emphasis on email marketing programs.
  • Partner with cross-functional stakeholders to build and launch marketing intent, including Creative, Segmentation, Analytics, Legal, Operations, Product, Tech and client through various channels and other internal platforms.
  • Drive and execute marketing strategies for new, innovative multi-channel campaigns across owned channels.
  • Leverage insights & performance results to identify opportunities to optimize marketing programs via creative testing or adopting new marketing technologies.
  • Write clear and concise creative briefs, test documents, test plans and strategies, driving continued performance and optimization against KPIs across channels.
  • Merchandize and socialize marketing & business results with broader stakeholder groups across the Partnerships, Card, and Enterprise through data-backed storytelling.

Requirements

  • Bachelor's Degree or Military experience
  • At least 2 years of experience in marketing or project management
  • At least 2 years experience in planning, executing and analyzing marketing programs
  • At least 2 years of experience managing creative processes, partnering with creative teams and developing creative optimization frameworks
  • At least 2 years in the financial services industry (preferred)
  • At least 2 years in the retail, telecom, or travel industry (preferred)
  • 1+ year of experience in cross marketing (preferred)
  • Experience with omnichannel product marketing campaign planning (preferred)
  • Experience with Salesforce Marketing Cloud (preferred)

Benefits

  • Health insurance
  • 401(k)
  • Performance-based incentive compensation
  • Long-term incentives (LTI)
  • Comprehensive and competitive health, financial and other benefits

Job title

Senior Associate, Customer Marketing – Card Partnerships

Job type

Experience level

Senior

Salary

$86,000 - $107,900 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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