Hybrid Principal Associate, Process Manager – Small Business Fraud Strategy

Posted 17 hours ago

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About the role

  • Create and update processes for Operations Teams to meet the intent of Fraud Strategy or other strategies
  • Execute process based root cause analysis of issues
  • Assess processes for opportunities to improve speed and reduce risks and waste
  • Create and maintain process artifacts including process maps and controls plans
  • Lead or participate in cross-functional work that includes Operations, Analysts, Product, and Risk groups
  • Communicate with all levels of the organization
  • Support Business Analysts or junior members of the team as needed
  • Develop and maintain project plans and status updates

Requirements

  • At least 3 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management
  • At least 3 years of experience with Microsoft Office or G Suite
  • Lean or Six Sigma certification preferred
  • Business Process Management (BPM) certification preferred
  • At least 1 year of experience with Jira and Agile principles preferred
  • At least 1 year of experience with Lucid or Visio process mapping systems preferred
  • At least 1 year of experience in project management preferred
  • At least 1 year of experience in Bank Fraud preferred

Benefits

  • Health insurance
  • 401(k) matching
  • Performance based incentive compensation
  • Comprehensive and competitive benefits that support total well-being

Job title

Principal Associate, Process Manager – Small Business Fraud Strategy

Job type

Experience level

JuniorMid level

Salary

$102,700 - $117,200 per year

Degree requirement

Bachelor's Degree

Location requirements

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