Associate Director of Operations leading operational performance and service delivery at Concentrix. Responsible for managing budgets, recruiting, and ensuring compliance across various projects in a dynamic environment.
CO
Hybrid Principal Associate, Process Manager – Small Business Fraud Strategy
Posted last month
About the role
- Process Manager for Capital One's Small Business Fraud Team, refining processes and collaborating with partners. Analyzing issues, improving fraud strategies, and managing cross-functional projects.
Responsibilities
- Create and update processes for Operations Teams to meet the intent of Fraud Strategy or other strategies
- Execute process based root cause analysis of issues
- Assess processes for opportunities to improve speed and reduce risks and waste
- Create and maintain process artifacts including process maps and controls plans
- Lead or participate in cross-functional work that includes Operations, Analysts, Product, and Risk groups
- Communicate with all levels of the organization
- Support Business Analysts or junior members of the team as needed
- Develop and maintain project plans and status updates
Requirements
- At least 3 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management
- At least 3 years of experience with Microsoft Office or G Suite
- Lean or Six Sigma certification preferred
- Business Process Management (BPM) certification preferred
- At least 1 year of experience with Jira and Agile principles preferred
- At least 1 year of experience with Lucid or Visio process mapping systems preferred
- At least 1 year of experience in project management preferred
- At least 1 year of experience in Bank Fraud preferred
Benefits
- Health insurance
- 401(k) matching
- Performance based incentive compensation
- Comprehensive and competitive benefits that support total well-being
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Supervisor leading JetBlue's Airport and Ground Operations teams. Ensuring customer satisfaction and operational efficiency while maintaining safety standards in a fast - paced environment.
OEM Operations Manager overseeing day - to - day operations and managing technical support at the OEM site for Safran Passenger Innovations. Leading OEM support teams to ensure customer satisfaction and operational efficiency.
Seasonal Laborer/Operations Support role at J.R. Simplot Company assisting with daily plant operations and maintenance tasks in Stockton, CA.
Seasonal Laborer/Operations Support at Simplot assisting with daily plant operations including equipment maintenance and delivery of agricultural products.
Seasonal Truck Driver/Warehouse position with Simplot delivering fertilizer and assisting with plant operations. Requires CDL and knowledge of local geography.
Operations Support role at J.R. Simplot Company delivering fertilizer and performing customer service tasks. Involves vehicle and equipment maintenance, along with warehouse operations.
Join CMC Steel as part of the CORE Rotational Development Program in Operations. Gain experience across various functional areas in the steel industry to build your career.
Consumer Strategy & Operations Manager at Upside overseeing operational excellence across consumer marketing initiatives and driving strategic priorities to actionable plans.
Deputy Director managing safe operations at the Defense Waste Processing Facility overseeing project implementations and safety standards. Ensuring compliance with DOE requirements and fostering Nuclear Safety Culture.