About the role

  • Product Owner for digital banking platform at Capital Bank. Responsible for coordinating between business stakeholders and technology teams, driving product improvements and customer satisfaction.

Responsibilities

  • Serve as the subject matter expert (SME) and business owner for the Bank’s digital banking platform (Q2) and deposit origination (MANTL) applications.
  • Define and communicate the digital product vision, strategy, and roadmap in alignment with overall business objectives.
  • Continuously evaluate industry trends, regulatory changes, and customer needs to identify opportunities for product improvement and innovation.
  • Champion customer-centric digital experiences.
  • Leverage system capabilities to ensure all operational efficiency and business development opportunities the applications may provide are pursued.
  • Partner with Project Management Office (PMO) and business leads on implementations and other projects related to the support applications.
  • Gather, analyze, and document business requirements from stakeholders throughout the Bank.
  • Develop, maintain, and prioritize the product backlog, balancing requirements for functionality, compliance, and operational efficiency.
  • Write clear user stories and acceptance criteria to facilitate development, testing, and effective vendor delivery.
  • Collaborate with IT, vendors, and business users to ensure the timely and high-quality release of new features and enhancements.

Requirements

  • Bachelor’s degree in Business, Finance, Information Systems, or a related field.
  • Minimum of 5 years in banking operations, digital banking, product management, or fintech.
  • Familiarity with digital/online/mobile banking platforms and online account opening applications; hands-on experience with Q2 and/or MANTL is strongly preferred.
  • High aptitude for problem solving.
  • Ability to connect business challenges to technical solutions.
  • Proven strong analytical and critical thinking skills, with extreme attention to detail.
  • Experience with dashboard reporting applications.
  • Advanced Excel skills and reporting experience.

Benefits

  • Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?
  • Company Contributions to your 401k - Regardless of your contribution
  • Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
  • Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities

Job title

Product Owner – Q2

Job type

Experience level

Mid levelSenior

Salary

$100,000 - $140,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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