Principal Engineer I providing SME expertise in ServiceNow AIOps for Western Alliance Bank. Identifying development needs and engaging with project sponsors to refine solutions.
About the role
- ServiceNow Business Analyst working with government clients to deliver software solutions and manage Agile processes. Collaborating with teams to ensure project success in a dynamic environment.
Responsibilities
- Manage User Stories, Sprint Backlog, and Kanban Board
- Experience with working with Product Owners/Managers and maintain Product Backlog Sprint Planning
- Define, measure, and improve using KPIs like Burndown chart and Velocity
- Add acceptance criteria to the User Stories in the Sprint Plan
- Plan and run the daily stand up, Creating a plan to deliver a working solution
- Backlog Refinement, Packaging, Deployment, and Release
Requirements
- Bachelor’s Degree in business, management information systems, computer science or related field
- US Citizenship Required
- 3-5+ years of experience with ServiceNow and Agile/Scrum methodologies
- Experience with Test-Driven Development (TDD)
- Experience with leading agile teams in a large project requiring coordination between teams
Benefits
- medical/dental/vision insurance
- 401(k)
- paid time off
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