Hybrid Solution Architect – Airport Systems

at Gentrack Ltd (Global)

• Job title: Solution Architect – Airport Systems
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, London, United Kingdom

About the role

• Solution Architect responsible for technical solutions and pre-sales in airport technology with Veovo. Collaborating with sales and delivery teams to ensure customer satisfaction and alignment with product strategy.

Responsibilities

• Act as Enterprise Solution Owner for new business and expansion opportunities across EMEA.
• Lead technical discovery with airport customers, translating operational and commercial requirements into enterprise-level solution architectures.
• Own the design for bids and proposals, including scope definition, system architecture, potential for partnering with other organisations, integrations, data flows, infrastructure, and non-functional requirements.
• Provide technical thought leadership within bids, including authoring and reviewing solution descriptions and leading technical bid reviews and approvals.
• Present and demonstrate solutions to senior airport stakeholders, including executives, operations, IT, and commercial teams.
• Serve as design authority, ensuring proposed solutions align with Veovo platform standards, security principles, and product roadmap.
• Act as a trusted technical advisor to customers throughout the pre-sales lifecycle.
• Ensure continuity from pre-sales into delivery by collaborating with delivery teams during handover and early implementation phases.
• Collaborate closely with Product, Cloud Management, and Technical consultants throughout the solution lifecycle.
• Maintain and support high-quality technical requirements, system architectures, and integration specifications across internal modules and third-party components.
• Identify and resolve system-level design issues early in the project lifecycle to reduce rework and post-deployment defects.
• Provide technical oversight for system deployments and integrations, ensuring scalability, maintainability, and security best practices are followed.
• Contribute to continuous improvement initiatives around system design, documentation quality, and integration methods.

Requirements

• Bachelor’s degree (or equivalent experience) in Computer Science, Systems Engineering, Software Engineering, or a related technical discipline
• 5+ years’ experience in Pre-Sales Engineering roles, Solution Architecture or system engineering
• Proven experience leading technical solutioning for bids and proposals in airports or a similar mission critical environment
• Strong understanding of system architecture, integration patterns, and cloud-based platforms.
• Experience working across Sales, Product, and Delivery functions.
• Excellent written and verbal communication skills, with confidence presenting to senior stakeholders.
• Strong analytical and problem-solving capabilities, with a proactive and structured approach.
• Experience delivering solutions across a mix of SaaS and on premise deployments within mission-critical environments.
• Proven involvement across the full solution lifecycle in mission or safety-critical operational settings, from pre-sales through to implementation and support.
• Experience working within procurement frameworks and highly structured tender processes, including formal RFP/RFI responses.
• Strong understanding of governance, compliance, and risk considerations in regulated or operationally sensitive environments.
• Integration technologies including REST APIs and message-based architectures.
• Software development lifecycles and agile delivery methodologies.
• Familiarity with airport operational systems such as AODB, Resource Management, Revenue Management, Passenger Forecasting, or similar real-time operational platforms.
• Design and govern integrations between Veovo systems and external stakeholders such as ANSPs, Airport groups and Airports.
• Confident negotiator, able to balance customer needs with business constraints.
• Calm and effective under pressure, particularly in bid and deadline-driven environments.

Benefits

• Working with cutting edge technologies in a small and ambitious team in a flat company structure
• Rapid growth opportunities and structured professional training
• Flexible working hours and remote work possible
• Exciting and innovative projects in the aviation industry