Counter Sales Associate selling merchandise to customers at Colonial Electric's store in Northeast Philadelphia. Responsibilities include processing orders and resolving customer issues promptly.
About the role
- Sales Coordinator at Canadian Fiber Optics supporting sales order processing and coordination with external partners. Highly organized and detail-oriented role critical to sales operations.
Responsibilities
- Accurately enter and manage sales orders within internal systems, ensuring completeness, pricing accuracy, and compliance with company policies
- Coordinate with external parties, including installation partners, contractors, and third-party service providers, to support timely order fulfillment and issue resolution
- Serve as a primary point of contact for internal sales teams regarding order status, documentation, and administrative support
- Maintain organized sales records, contracts, and supporting documentation to ensure data integrity and audit readiness
- Support sales leadership with pipeline tracking, reporting, and follow-ups as required
- Assist with contract administration, including tracking signatures, amendments, and renewals
- Identify recurring process issues or gaps and escalate recommendations to improve sales workflows and customer experience
- Respond promptly and professionally to internal and external inquiries related to sales orders and coordination activities
- Collaborate closely with sales, marketing, and operations teams to ensure alignment and smooth execution of sales initiatives
- Attend marketing & sales events in field as required by business needs
Requirements
- A minimum of 3 years experience in a similar within the telecommunication industry
- Previous experience in a sales coordination, sales support, or administrative role, preferably in telecommunications, utilities, or a service-based industry
- Strong attention to detail with a high level of accuracy in data entry and documentation management
- Excellent organizational and time management skills, with the ability to manage multiple priorities simultaneously
- Clear and professional verbal and written communication skills
- Comfortable working with CRM systems, order management platforms, and standard office software
- A collaborative team player who works effectively with internal stakeholders and external partners
- Adaptable, responsive, and able to thrive in a fast-moving, evolving environment
- Strong customer service orientation with a proactive problem-solving mindset
Benefits
- Competitive wages – including strong commission-based compensation
- Opportunities to learn and grow
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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