Hybrid Sales Coordinator

at Canadian Fiber Optics

• Job title: Sales Coordinator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Calgary, Canada

About the role

• Sales Coordinator at Canadian Fiber Optics supporting sales order processing and coordination with external partners. Highly organized and detail-oriented role critical to sales operations.

Responsibilities

• Accurately enter and manage sales orders within internal systems, ensuring completeness, pricing accuracy, and compliance with company policies
• Coordinate with external parties, including installation partners, contractors, and third-party service providers, to support timely order fulfillment and issue resolution
• Serve as a primary point of contact for internal sales teams regarding order status, documentation, and administrative support
• Maintain organized sales records, contracts, and supporting documentation to ensure data integrity and audit readiness
• Support sales leadership with pipeline tracking, reporting, and follow-ups as required
• Assist with contract administration, including tracking signatures, amendments, and renewals
• Identify recurring process issues or gaps and escalate recommendations to improve sales workflows and customer experience
• Respond promptly and professionally to internal and external inquiries related to sales orders and coordination activities
• Collaborate closely with sales, marketing, and operations teams to ensure alignment and smooth execution of sales initiatives
• Attend marketing & sales events in field as required by business needs

Requirements

• A minimum of 3 years experience in a similar within the telecommunication industry
• Previous experience in a sales coordination, sales support, or administrative role, preferably in telecommunications, utilities, or a service-based industry
• Strong attention to detail with a high level of accuracy in data entry and documentation management
• Excellent organizational and time management skills, with the ability to manage multiple priorities simultaneously
• Clear and professional verbal and written communication skills
• Comfortable working with CRM systems, order management platforms, and standard office software
• A collaborative team player who works effectively with internal stakeholders and external partners
• Adaptable, responsive, and able to thrive in a fast-moving, evolving environment
• Strong customer service orientation with a proactive problem-solving mindset

Benefits

• Competitive wages – including strong commission-based compensation
• Opportunities to learn and grow