Onsite Claims Assistant, Bilingual

Posted 2 days ago

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About the role

  • Claims Assistant offering full administrative support in the Living Benefits Claims Department at Canada Life. Requires bilingual communication and customer service skills.

Responsibilities

  • Sorting, screening and entering of incoming mail, including fax and emails on the Claims Tracking System.
  • Customer service and handling phone calls and emails as the main contact for the claims department.
  • Setting up new claims.
  • Picking up and sorting benefit and medfee cheques and putting them in proper envelopes.
  • Handling letters regarding our stale-dated cheques.

Requirements

  • Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs.
  • Excellent keyboarding skills;
  • Good reading comprehension;
  • Basic PC computer & Microsoft Office skills;
  • Excellent communication skills;
  • Strong customer service skills;
  • Comfortable working in a technology based environment;
  • A minimum of 1 year of cumulative work experience;
  • A high school diploma;

Benefits

  • Being a part of Canada Life means you have a voice.
  • This is a place where your unique background, perspectives and talents are valued, and shape our future success.
  • You can be your best here.
  • You’re part of a diverse and inclusive workplace where your career and well-being are championed.
  • You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
  • Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians.
  • It’s our driving force.

Job title

Claims Assistant, Bilingual

Job type

Experience level

Junior

Salary

CA$39,100 - CA$52,800 per year

Degree requirement

High School Diploma

Location requirements

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