Bilingual Tenant Advocate supporting individuals and families facing housing instability by providing financial assistance for rental payments and facilitating access to community resources.
About the role
- Community Health Worker serving as a liaison between patients and care teams in Reno, Nevada. Conducting outreach and helping patients navigate health services and social resources.
Responsibilities
- Serve as a liaison/connector between the patient, care team, and the community
- Conduct telephonic and/or face-to-face outreach to panel of patients for appointment scheduling, needs assessment, and care gap closure
- Meet patients in clinic or facility to help identify social determinants of health impacting patient’s health and general well-being
- Collaborate with social worker and/or care manager to develop action plan
- Develop trusting relationship with patients by providing support and advocacy to help achieve health goals
- Assist patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms
- Facilitate communication between all parties (patients, families, colleagues, and community-based organizations)
- Document interactions with patients and on behalf of patients in medical record
Requirements
- Requires a H.S. diploma or equivalent
- Experience utilizing electronic medical record
- 1 year of experience in a healthcare, community-based, or social work environment
- Bilingual in English and Spanish is required.
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Paid holidays
- Paid Time Off
Job title
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