Community Health Worker serving as a liaison between patients and care teams in Reno, Nevada. Conducting outreach and helping patients navigate health services and social resources.
Responsibilities
Serve as a liaison/connector between the patient, care team, and the community
Conduct telephonic and/or face-to-face outreach to panel of patients for appointment scheduling, needs assessment, and care gap closure
Meet patients in clinic or facility to help identify social determinants of health impacting patient’s health and general well-being
Collaborate with social worker and/or care manager to develop action plan
Develop trusting relationship with patients by providing support and advocacy to help achieve health goals
Assist patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms
Facilitate communication between all parties (patients, families, colleagues, and community-based organizations)
Document interactions with patients and on behalf of patients in medical record
Requirements
Requires a H.S. diploma or equivalent
Experience utilizing electronic medical record
1 year of experience in a healthcare, community-based, or social work environment
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