Commercial Analyst focusing on international markets at Paciente360 startup. Engaging with international clients, managing materials, and collaborating across teams.
About the role
- Analista Comercial managing client relationships and providing energy market solutions at Camerge. Requires experience in consultative sales and energy sector knowledge.
Responsibilities
- Manage and maintain relationships with existing and prospective customers in the energy consumer sector, providing multichannel support.
- Identify customer needs and propose customized solutions to meet those needs. Monitor customer satisfaction and continuously seek ways to improve the customer experience.
- Act as the primary point of contact between the company and customers, ensuring high-quality service and exceptional support.
- Conduct technical and commercial site visits to customers to better understand their operations and provide appropriate support.
- Prepare commercial proposals, contracts, and service level agreements (SLAs) in collaboration with the sales and legal teams.
- Collect and analyze market data to identify trends and business opportunities.
- Collaborate with internal teams (communications, administration, commercialization partners, operations/back office and management, IT) to ensure effective delivery of solutions to customers.
- Maintain accurate records of all customer interactions and update the CRM system regularly.
- Perform feasibility studies when necessary, and guide, monitor, and validate feasibility studies prepared by the department intern.
- Supervise and support the activities of the department intern.
Requirements
- Minimum of 3 years of experience in consultative and technical customer service.
- Experience in the Free Energy Market or the energy sector.
- Degree in Electrical Engineering, Power Systems, Business Administration, Commercial Management, or related fields.
- Proficiency in Microsoft Office Suite.
- Experience with CRM systems.
Benefits
- Flexible working hours
- Life insurance
- Transportation allowance
- wellhub
- Conexa
- Subsidized medical and dental plan (after probationary period)
- Meal allowance
- 13th meal allowance
- PPR (Profit sharing / Performance bonus)
- Hybrid work arrangement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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