Systems Administrator II managing IT systems and collaborating within teams at Cambia Health. Focused on improving and automating existing systems in health care technology.
Responsibilities
Participates in a team environment for the installation, upgrade, and maintenance of new and existing computer systems, operating systems, and/or software applications.
Manages service request queues and responds to customer issues in a timely manner, triaging, prioritizing, and resolving issues, escalating problems as appropriate.
Installs, configures, and maintains computing systems and support software, including hardware setup, OS installation, patches, and performance tuning.
Monitors system health and ensures maximum availability and reliability through proactive troubleshooting and maintenance.
Researches and resolves software and hardware issues ranging from simple to complex, collaborating with vendors and support teams as needed.
Shares technical knowledge to improve team performance and system efficiency, including mentoring other team members.
Requirements
Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field.
A minimum of 3 years experience in the implementation, operations, maintenance of IT systems and/or administration of Software functions in multi-platform and multi-system environments.
Proficient understanding of design, implementation and sustainment activities of Information Technology systems.
Familiar with infrastructure management techniques such as change management, problem management, release management, configuration management and/or system lifecycle.
Understands Microsoft and/or UNIX/Linux environment including common suites and core business applications.
Ability to develop efficient and effective program and system solutions in solving light to medium complex business problems.
Must be technically proficient in core technologies and methodologies used by the team.
Demonstrated ability to upgrade hardware operating system software and third party software.
Benefits
Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
Annual employer contribution to a health savings account.
Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
Award-winning wellness programs that reward you for participation.
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