Clinical Analyst Associate ensuring data integrity and comprehensiveness for Advocate Health, analyzing healthcare data and presenting statistical information.
CC
Hybrid Junior Infrastructure and Technology Analyst
at Câmara de Comercialização de Energia Elétrica - CCEE (Chamber of Electric Energy Commercialization)
Posted 4 hours ago
About the role
- IT Infrastructure Analyst managing support requests (remote or in-person) and ensuring service quality at CCEE. Collaborating with internal users and maintaining technology infrastructure.
Responsibilities
- Responsible for handling internal and external first- and second-level (on-site or remote) support requests for desktops, telephony and connectivity, contributing to meeting quality indicators and SLAs;
- Track assets and their usage (inventory/productivity) of software and hardware (desktops, printers and telephony) by entering data into the company’s current system;
- Manage access profiles and communication groups using software, processes and procedures on CCEE's internal platforms;
- Resolve incidents and problems of low to high complexity related to end-user computing components;
- Help produce and apply technical documentation for installation and configuration procedures for end-user hardware and software, and maintain cabling infrastructure;
- Define and approve end-user hardware and software by evaluating and testing alignment with business needs, security and licensing requirements;
- Provide specialized support services for events and Energy Auctions, assisting the business area in delivering services to CCEE and the market;
- Approve and apply security patches and compliance practices for end-user assets, conducting impact studies and assessing alignment with CCEE needs;
- Keep the end-user computing estate up to date and compliant with company security policies through automatic software distribution via the current system;
- Develop configuration techniques for assets to ensure maximum security in the use of end-user computing resources, preventing data loss or service failures;
- Interact with Agents during the VPN communication activation process, providing technical support to help establish the service and convey confidence and expertise to the client;
- Analyze and identify root causes of configuration, usage and compatibility issues of hardware and software on workstations and technology services;
- Patch management for workstations using WSUS administration;
- Vulnerability management using Tenable;
- Automations using PowerShell and Python;
Requirements
- Currently pursuing a university degree in: Computer Science, Systems Analysis, Software Engineering, Information Technology, Engineering;
- Communication, negotiation, creativity, teamwork, dynamism and flexibility complete the profile for this role;
- Experience administering Office 365
- GPO administration for users and workstations
- Advantageous: knowledge of Power Automate;
- Advantageous: knowledge of Power Virtual Agent;
- Scripting development for Microsoft tools.
- SharePoint
- VDI
- Microsoft certifications
Benefits
- Health and well-being: Medical and dental plans, psychosocial assistance and a Mental Health Program to support your balance.
- Health Space: Doctors, nutritionists, reflexology, massage therapy, personal trainer and more to keep your energy renewed.
- High-energy fitness activities: support for your exercise routine.
- Wellness for the whole family: pet care included!
- Childcare assistance: Support in your child's early steps.
- Pharmacy allowance: More savings for your health care.
- Home office allowance: More comfort and efficiency in your day-to-day.
- Cards: Meal, Food and Mobility Vouchers – you choose how to use them!
- Transportation voucher: To connect you with convenience.
- Compensation calendar: Balance between personal and professional life.
- Birthday day off: The day is yours—enjoy!
- Extended parental leave: Because family is a priority.
- Language subsidy program: Improve your skills and broaden your horizons.
- Private pension plan: Security for your future.
- Performance-based bonus (PPR): Your effort recognized!
- Life insurance: Protection for you and your family.
- Vaccination campaigns, a program for expectant mothers, support for chronic disease management and even Executive Health Check-ups!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Senior Analyst supporting Implementation Solutions Group at Callan, conducting due diligence, benchmarking, and research on investment solutions. Collaborating with teams to enhance operational efficiencies and client outcomes.
Analyst supporting government agencies with financial modeling and analyses at Willdan. Involves data collection, reporting, and managing multiple projects simultaneously.
Analista PPM managing project portfolios and improving performance with analytical tools at Santa Helena. Collaborating across departments to ensure transparency and operational excellence.
Join Moneybox as a Junior Data Protection Analyst helping build a best - in - class data protection program. Perform tasks related to data subject rights and compliance initiatives.
Media Quality Analyst visualizing VR walkthroughs based on CAD working drawings, managing media projects, and ensuring high - quality outputs.
Senior System Analyst providing hands - on technical expertise on a team supporting core applications and IT infrastructure. Collaborating with vendors and leading complex issue resolutions in IT.
Technology Service Desk Analyst ensuring seamless incident resolution for The Works. Proactively resolving issues, logging incidents, and contributing to a knowledge base for effective support.
Senior Analyst managing digital media strategies for Cia. Tradicional de Comércio. Leading campaigns and analyzing performance across platforms to enhance marketing outcomes.
Senior Illustrations Analyst working with internal stakeholders and external vendors for illustration solutions. Focused on improving processes and leveraging technology in financial services.