Digital Marketing Project Manager nurturing client-agency relationships while managing projects in hybrid setup. Delivering collaborative marketing services to clients in various industries from a Pittsburgh-based agency.
Responsibilities
Develop and nurture the client-agency relationship through professional, personal, and timely communication
Full ownership of the client-agency relationship in all facets, ensuring nothing falls through the cracks
Display a deep understanding of a client’s business and facilitate team tasks to keep projects driven towards client goals
Provide timely client and internal communications
Develop detailed project tasks to guide clients, team members, and project teams to meet the defined objectives
Develop and nurture relationships with internal team members to ensure alignment, address conflict, drive motivation, and facilitate inspiration
Organize and prepare meetings, create agendas and recaps, facilitate meetings, take notes, and follow up on action items
Requirements
Minimum 2 years of experience in a client-facing role and project management
Experience managing multiple clients in an agency or in-house setting
Management of long-term projects involving multiple people and tasks with varying deadlines
Experience dealing with multiple industries, especially in B2B verticals, is strongly preferred
Bachelor’s degree in marketing or a related field, strongly preferred
Basic knowledge of PPC and SEO tactics and common KPIs
Intermediate knowledge of general marketing principles
Outstanding computer skills
Strong organizational skills, the ability to multitask, detail oriented, and work independently
Comfortable with ambiguity - flexible & adaptable with a willingness to learn
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