Product Owner Automation managing product roadmap for business application team at Securitas. Ensuring high - quality service delivery and operational readiness in a dynamic project environment.
BB
Hybrid Senior Product Manager – Payments Assistant, Pix, DDA, DA, WhatsApp
Posted 2 hours ago
About the role
- Senior Product Manager managing product development for digital financial solutions in Brazil. Focus on enhancing payment assistant functionalities and user engagement.
Responsibilities
- Responsible for managing the development squad and backlog for the Payments Assistant;
- Map actions to drive activation, engagement and recurring use of customers within the Assistant (DDA, DA, automatic, scheduled and recurring Pix);
- Conduct user research together with UXR and Design to gain deep understanding of needs, pain points and opportunities;
- Identify and prioritize journey optimizations based on experimentation, A/B testing and usage data;
- Monitor and address regulatory requirements related to payments;
- Ensure continuous improvement of the Assistant journeys, reducing friction and increasing perceived value;
- Track adoption and engagement metrics such as MAT30, frequency of use, churn, share of wallet and the Assistant’s NPS;
- Work closely with the Analytics team and use data as the main driver for decision making and prioritization;
- Produce periodic reports on the Assistant’s performance, experiment results and impacts on the product’s key metrics;
- Act as the product champion, consolidating the squad’s vision, strategy and objectives with clarity and alignment across all areas.
Requirements
- Strong experience in developing digital financial products is essential, with prior experience as a Product Manager in payments, billing, payments assistant, Pix or banking;
- Organized, with a strong sense of ownership and the ability to develop and communicate the product’s strategic vision;
- Comfortable collaborating across multiple areas (Tech, Architecture, Analytics, UXR, Design, Business, CX, Compliance, Growth, Martech);
- Knowledge of agile methodologies, performance metrics tracking and digital product management;
- Experience with Power BI, Jira, Miro, Figma and advanced Microsoft Office skills;
- Ability to analyze key metrics (MAT, engagement, share of wallet, churn, transactional success, NPS, TPV);
- Availability to work in a hybrid model (near CPTM Morumbi station).
Benefits
- Not specified
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