Benefits Manager responsible for managing employee benefits for Bureau Veritas across the Americas. Leading a team to ensure compliance and high-quality service delivery in a hybrid role.
Responsibilities
Establish and maintain strategic vendor partnerships, ensuring best in class service delivery and operational excellence for all benefits programs in North America, Central and South America.
Influence and execute local benefit strategies which align with global benefits objectives while meeting employee needs.
Ensure compliance with federal, state, provincial, and local regulations across the Americas.
Leverage benefits trends and advanced analytics to support decision-making and continuous improvement.
Serve as a subject matter expert and advisor to HR, leadership, and employees on complex benefits-related matters.
Collaborate with internal stakeholders including Total Rewards, Legal, Payroll, Finance and Employee Relations.
Define the agenda and lead the Healthcare Governance Committee in strategic oversight of healthcare spending and assessing opportunities to mitigate rising cost.
Drive innovation and thought leadership in benefits design, delivery, and employee experience.
Communicate effectively with employees at all levels, providing education and support on benefits programs.
Demonstrate the highest level of discretion and professionalism when handling sensitive employee information.
Adhere to Canadian provincial and Federal legislation as well as company policies, including collective agreements.
Involvement in planning, designing, testing and implementing new systems and updates.
Requirements
Bachelor’s degree in Human Resources, Business Administration, or related field required;
Master’s degree or professional certification (e.g., CEBS) preferred.
Must possess a minimum of 10 years progressive experience specializing in benefit operations and management, including at least 5 years in a leadership capacity.
Demonstrated expertise in the end-to-end management of employee benefits programs, including strategy development, plan design, regulatory compliance, vendor governance, systems oversight, and operational execution across multi-country and multi-regional environments.
Proven experience managing or supporting employee benefits programs across North America and Central and/or South America, with working knowledge of regional regulations, local market practices, vendor coordination, and cross-border compliance requirements.
Demonstrated ability to lead, structure, and support benefits teams serving large, complex employee populations including oversight of multiple benefits functions, geographic dispersion, workload distribution, and performance management across regions.
Hands-on experience with HRIS platforms, preferably Workday and Success Factors.
Proficiency in Microsoft Office; adept at leveraging AI and emerging technologies to optimize benefits administration.
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