Product Support Specialist in eCommerce providing customer support for business banking solutions. Engaging with clients to offer payment solutions and exceptional service in a digital environment.
About the role
- Werkstudent im Online-Marketing bei BurdaVerlag mit Fokus auf Webanalyse und E-Commerce. Erstellung und Weiterentwicklung von Reportings sowie Unterstützung der Redaktionen bei Dateninterpretation.
Responsibilities
- You will independently create and further develop our reports and present them either on your own or together with the team
- You will serve as a point of contact for our editorial teams on questions related to metrics, reports and data interpretation
- By working intensively with various web analytics tools you will monitor developments and trends and provide important operational support
- Depending on capacity, you will design and maintain smaller Power BI dashboards – from data preparation to visualization
Requirements
- You are enrolled in a degree program in economics, communication studies, media management or a comparable field
- Ideally, you have already gained initial experience in web analytics and are confident using common analysis and BI tools such as Google Analytics and Power BI
- You enjoy working with numbers and data and can prepare them in a clear and understandable way
- You are interested in new media and their development and like to question changes and their causes
- You work independently and in an organized manner, show initiative and team spirit, and present confidently
- In addition, you have solid knowledge of MS Office, especially Excel and PowerPoint
- Very good German language skills complete your profile
Benefits
- Paid vacation and a subsidized company canteen
- Extensive insights within one of the largest media companies in Europe ensure a steep learning curve
- A variety of perks, such as free magazines, discounts on magazine subscriptions and gym memberships, and discounts at over 300 brands in areas like technology, fashion, sports and culture, and much more
- Regular get-togethers for all interns and working students to exchange ideas and network
- Personal and professional development through a range of training opportunities
Job title
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