Hybrid Director of National Accounts – Retail Resources

at Bunzl Distribution NA

• Job title: Director of National Accounts – Retail Resources
• Job type: Full Time
• Experience level: Lead
• Salary: $130,000 - $180,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Bethpage, United States

About the role

• Director of National Accounts managing a team and key relationships in retail. Overseeing strategy and performance alignment with Bunzl’s corporate objectives

Responsibilities

• Lead, coach, and develop a team of National Account Managers; set performance expectations and support professional growth;
• Partner with the Senior Director to align account strategies, priorities, and performance objectives;
• Oversee strategic management of large national retail accounts to drive revenue growth and profitability;
• Guide development and execution of account plans, including pricing, contract support, and growth initiatives;
• Maintain executive‑level relationships with key customer stakeholders and serve as a senior escalation point;
• Drive margin improvement and financial performance in partnership with Revenue Management and Finance;
• Collaborate cross‑functionally to resolve customer issues, improve service levels, and manage operational challenges;
• Ensure effective forecasting, inventory management, and working capital discipline across accounts;
• Analyze performance metrics, market trends, and customer data to inform strategy and leadership reporting;
• Support hiring, onboarding, performance reviews, and expense management for the account team.

Requirements

• High school diploma or GED required
• Bachelor’s degree highly preferred
• 7+ years of experience in national account management or strategic sales leadership, preferably in distribution or retail supply
• Proven experience leading and developing high‑performing sales or account management teams
• Strong understanding of pricing strategy, margin management, and financial performance metrics
• Demonstrated ability to manage complex national customer relationships and cross‑functional initiatives
• Excellent communication, negotiation, and executive‑level relationship management skills
• Strong analytical, organizational, and strategic thinking abilities
• Proficiency in CRM systems, sales reporting tools, and Microsoft Excel and PowerPoint
• Collaborative leadership style with a strong team‑oriented mindset.

Benefits

• Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days.
• Paid Time Off - Vacation, Sick, Holidays and Personal Time.
• 401K with generous company match.
• Additional benefit information can be found on the Bunzl Careers home page under Benefits and Perks.