E - commerce Specialist managing and optimizing the presence and performance across Japanese online marketplaces for Koala. Executing strategies to drive revenue growth and enhance brand visibility.
About the role
- Manager eCommerce Merchandising optimizing digital shopping for runners on BrooksRunning.com. Leading strategies and cross-functional collaboration for compelling product presentation.
Responsibilities
- Oversee and execute the digital merchandising strategy for BrooksRunning.com, including product setup, categorization, and on-site presentation to drive engagement and conversion.
- Lead digital journey mapping to support strong product presentation, discovery, and findability for all campaigns, product and seasonal launches.
- Manage the site content calendar, ensuring timely updates for product launches, campaigns, and seasonal stories.
- Oversee digital content planning and operations, including homepage, landing pages, and PLPs, ensuring alignment with brand guidelines and SEO/AEO strategies.
- Collaborate with cross-functional partners (AEO Manager, CRO Manager, Creative, Marketing, Digital Products, etc.) to keep the site fresh, relevant, and aligned with commercial and brand objectives.
- Monitor site merchandising performance, track key metrics, and share regular updates and actionable recommendations with the broader eCommerce, Digital Products, Marketing, and Product teams.
- Support assortment planning and product lifecycle management in partnership with Retail Analytics and Buying.
- Identify and implement best practices to improve the online shopping experience and drive commercial results within the team’s scope.
- Lead and coach a team of eCommerce merchandisers, fostering a collaborative and high-performance culture.
- Inform decision-making and ensure execution of team objectives and priorities, acting as a conduit between department leadership and individual contributors.
- Promote continual improvement and innovation within the department, researching new trends and recommending process changes.
- Manage resource planning and ensure documentation for processes and programs.
- Operate against team budgets and ensure accountability for team deliverables.
- Other responsibilities as required.
Requirements
- Bachelor’s degree preferred in Business, Marketing, or related field; equivalent experience considered.
- 7+ years of relevant experience in digital merchandising, eCommerce, or related fields.
- 3+ years of management experience leading direct reports.
- Proven collaborator and communicator, with strong organizational and problem-solving skills.
- Expertise in digital merchandising, including managing product set up, wayfinding, storytelling.
- Experience partnering with Product Management, UX, Development, Creative, Analytics, and Marketing teams to deliver innovative, effective digital experiences.
- Strong analytical skills and experience with experimentation, A/B testing, and data-driven optimization.
- High level of proficiency with Microsoft Excel and strong aptitude to learn technical applications quickly; experience with Tableau and Adobe Analytics a plus.
- Experience with JIRA, Smartsheet, and other project management tools required.
- Demonstrated ability to collaborate cross-functionally and communicate effectively.
- Analytical mindset with experience interpreting data and applying insights to improve merchandising performance.
- Passion for delivering exceptional customer experiences and bringing brand stories to life online.
- Ability to understand and empathize with the runner to develop loyal, engaging relationships with our customers and the Brooks community.
- Embraces and lives the Brooks values.
Benefits
- medical, dental, vision, life and AD&D insurance
- disability insurance
- HSA and employer contribution
- FSA
- family & fertility assistance
- 401K Savings Plan and match
- employee assistance program
- transportation assistance
- generous time off including three to five weeks of paid time off
- eleven paid holidays
- paid sick and parental leave
- annual bonus based on company performance
- product discounts
- employee recognition
- fitness discounts
- volunteer and donation benefits
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Lead eCommerce Lifecycle Marketing for Snap’s consumer hardware and wearables, focusing on CRM and customer engagement strategies. Collaborate with cross - functional teams to enhance customer journeys and retention.
Head of Global Digital Trading leading commercial strategy and overseeing eCommerce P&L across 14 markets. Driving digital transformation through Shopify rollout and AI innovations.
E - commerce Assistant for Kusmi Tea focused on animating and optimizing B2C sites. Responsible for daily management of e - commerce operations and continuous site improvements.
Manager providing strategic compensation solutions to drive business outcomes at Walmart U.S. in Bentonville. Collaborating with leadership and cross - functional teams in a dynamic retail environment.
Digital Marketing Analyst executing campaigns and supporting strategic planning at Ajinomoto's Digital/E - commerce team. Focus on communication activities and CRM reports for improved business outcomes.
UX Product Experience Designer creating digital identity solutions for banking and retail sectors. Involves designing user journeys, interfaces, and prototypes aligning with enterprise requirements.
E - commerce & Customer Experience Specialist at Nordic Knots, providing personalized advice on interior design. Overseeing e - commerce operations and ensuring excellent customer experiences in Berlin.
Accountant managing financial responsibilities including monthly closures and international VAT compliance for E - Commerce company. Team - oriented role with flexible working hours in a hybrid model.
E - commerce & Customer Experience Specialist creating flawless customer experiences at Nordic Knots. Involved in advising customers on interior design to ensure best - in - class shopping experiences.