Supervising Program Manager leading ICE Data & Analytics Support Services to manage contract efforts and oversee multidisciplinary teams. Focusing on actionable intelligence transformation for law enforcement operations.
About the role
- Program Director overseeing BronxWorks community service programs. Managing staff, budgets, and community relationships while ensuring quality service delivery.
Responsibilities
- Oversee all program components, including staff orientation, training and development; client assessment, service plan development and progress; relationships with other community-based organizations; and components specific to the program (s)
- Overseeing all aspects of the C4-2 project, including engagement, family communication strategies, recertification assistance, data tracking, and other aspects relating to childcare support.
- Participating in conversations with C4 Project leadership to share key learnings on family engagement, best practices, and project progress
- Developing and implementing an outreach strategy to engage families in recertification support offerings.
- Supervise three or more contracts.
- Recruit, train, coach and problem solving with C4-2 project staff, including those responsible for reviewing family’s recertification application for accuracy and completeness.
- Using performance data to make operational decisions.
- Administer personnel policies and procedures.
- Develop regular communication with contract managers for programs supervised; act as liaison.
- Ensure all programs meet contractual goals and reporting requirements.
- Monitor program progress and submit all required reports to funding sources, including government and private sources.
- Submit internal progress reports to the Assistant Department Director, Department Director and/or Executive Director on a monthly basis, or more frequently as required.
- Plan and develop budgets, and work with fiscal staff to ensure that the program is fiscally sound.
- Monitor fiscal expenses and analyze fiscal reports on a monthly basis.
- Assist the Assistant Department Director and Department Director with the preparation of proposals and/or reporting.
- Hold monthly individual supervision meetings with staff and group meetings as necessary.
- Act as link between the administrative office, fiscal department and program staff.
- Monitor staff performance, including performing case reviews and structured observations.
- Participate in, and encourage staff to become involved in, agency events.
- Act as liaison with the community including the area community district.
- Serve as a link between the administrative office, fiscal department and program staff.
- Perform additional duties as assigned by manager.
Requirements
- Bachelors Degree
- Minimum of five years supervisory and contract experience
- Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment
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