Client Care Representative managing client experiences and administrative tasks in hearing clinics across Sunshine Coast. Providing excellent customer service to primarily older clientele with hearing health needs.
About the role
- Quality Control Administrator responsible for data accuracy and processing support for issuer shareholder meetings. Involves collaboration with client management services and cross-functional teams.
Responsibilities
- Prepare source data for entry by opening, extracting, and sorting mail
- Verify and log receipt of data, obtain missing data, and establish priorities
- Completion of various duties on company systems including programs on Microsoft Access, Excel, and internal systems
- Extrapolate and input large quantities of data, alpha, and numeric from source materials
- Quality control of information, auditing of output documentation for grammar
- Evaluate the validity of the documents to be entered
- Verify source documents received and compare with internal system data
- Liaise with various departments as required
- Assist Client Management to coordinate timely and accurate mailings
Requirements
- High School Diploma or equivalent
- 1-2 years of hands-on experience in Data Entry and/or Quality Assurance
- Intermediate proficiency in Word and Excel
- Strong written and verbal communication skills
- Ability to work in a cross-functional environment
- Exposure to brokerage, proxy, or financial business operations is preferred
Benefits
- Workplace Flexibility
- Commitment to Diversity and Inclusion
- Professional Development Opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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