Analista de Negócio Pleno no Brasilseg responsável por implementação de iniciativas para retenção de clientes e aumento da percepção de valor.
Responsibilities
Identify opportunities and develop initiatives aimed at leveraging customer retention and loyalty strategy.
Implement and monitor pilots/POCs to test hypotheses in order to capture opportunities to improve perceived value and retention.
Interact with customer-related areas at BB Seguros and with Brasilseg Product teams to identify business opportunities that positively impact results and/or the customer experience.
Monitor customer indicators and propose actions to amplify results.
Create and update presentations on results and the area’s strategies.
Manage the backlog of initiatives to optimize the profitability of the customer portfolio.
Requirements
Bachelor’s degree (completed);
Intermediate Microsoft Office skills;
Knowledge of business topics and customer experience-related matters;
Familiarity with goals or performance indicators related to customer experience;
Differential: experience querying databases using SQL.
Benefits
Health insurance;
Dental insurance;
Funeral insurance;
Transportation allowance (Vale Transporte);
Meal voucher (Vale Refeição);
Food allowance (Vale Alimentação);
13th-month food voucher;
Group life insurance;
Private pension plan;
Childcare and/or nanny assistance;
Profit sharing (PLR);
Gympass;
Birthday day off;
Corporate university with over 500 courses;
Integrated Health Program: mental, social, financial and physical health;
Quality Analyst developing quality control plans and procedures for Newport News Shipbuilding. Collaborating with various stakeholders to ensure compliance with established standards.
Business Partnering Analyst at Simplot, delivering financial guidance through SAP Analytics Cloud system administration. Collaborating with finance and business units to enhance data - driven insights.
Analyst, Planning responsible for promoting work orders and managing materials in a manufacturing environment at TRIUMPH. Collaborating with cross - functional teams to ensure production planning requirements are met.
Fraud Analyst at Grubhub assessing fraud risks and developing detection strategies. Collaborating with teams to mitigate fraud losses through data - driven insights and analytic methods.
Senior Analyst managing customer contract processes at Syneos Health. Focused on satisfaction and timely execution in a dynamic healthcare environment.
Statistical Programming Analyst developing reports and analyzing data for BlueCross BlueShield. Identifying trends and patterns while improving educational initiatives in a customer - centric environment.
Martech Analyst managing the strategic partnership and contact for clients in a tech consulting agency. Overseeing client engagement and tool implementation focusing on data - driven user experiences.
Analyst specializing in financial reporting and project analysis for EDF Renewables. Preparing IFRS financial statements and collaborating with project teams to maximize profitability.
Senior Benefits Analyst administering Americas benefit programs and ensuring compliance with regulations. Actively involved in onboarding, offboarding, and program renewals for multiple locations.
Senior BP&A Analyst supporting VCO’s regional optimization data and planning initiatives by ensuring data integrity and advancing analytical capabilities. Collaborating with stakeholders to drive process improvements and enhance decision - making capabilities.