About the role

  • Account Coordinator at Brand Momentum responsible for executing client programs and managing program schedules. Requires strong organizational skills and client relationship management.

Responsibilities

  • Execute the Client programs with excellence
  • Operate as a point of contact for any and all matters specific to account coordination
  • Build and maintain strong, long-lasting relationships with the BMI team and our client(s)
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Track and assess key account metrics
  • Prepare reports on account status
  • Identify challenges and opportunities
  • Escalate account issues in a timely and proactive manner
  • Operate as Field, and sometimes Client liaison
  • Work with the recruitment team to ensure all staffing is delivered on time and with the desired quality of hires
  • Resolve contracts as required
  • Handle complaints or emergencies periodically
  • Training – online training, resource materials, plan and help with in-person training
  • Maintain detailed program workbooks, updated critical paths and priority lists weekly
  • Attend all necessary events as needed from the direction of the Account Supervisor

Requirements

  • Enrolled in Post-Secondary Education, with a preference for Marketing and Events
  • Experience in Production & Asset Management
  • Must be able to travel - some overnight
  • Must have a car and valid driver’s license
  • May occasionally be required to lift, carry, push, pull or otherwise move heavy objects at events

Job title

Account Coordinator

Job type

Experience level

Mid levelSenior

Salary

CA$48,000 per year

Degree requirement

Associate's Degree

Location requirements

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