About the role

  • Operations Lead managing the delivery of facility management services for JLL. Overseeing teams in housekeeping, engineering, transport, and more across multiple locations in India.

Responsibilities

  • Lead the JLL management team in delivering facility management services, including housekeeping, engineering, transport, helpdesk, food & beverage, and pest control.
  • Ensure maintenance services meet contractual commitments and remain within budget.
  • Evaluate Service Levels and Performance Indicators with client representatives and create mechanisms to assess subcontractor performance.
  • Set annual cost-saving and energy efficiency goals.
  • Review performance of JLL staff and conduct periodic performance appraisals.
  • Liaise with the client’s finance team.

Requirements

  • Bachelor’s degree in any discipline.
  • Minimum of 12+ years of experience, preferably in a corporate environment.
  • Demonstrated ability to work effectively as part of a team.
  • Proven ability to initiate and implement improvement initiatives.
  • Experience working with multinational organizations.

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible working hours

Job title

Operations Lead

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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