Operations Lead managing the delivery of facility management services for JLL. Overseeing teams in housekeeping, engineering, transport, and more across multiple locations in India.
Responsibilities
Lead the JLL management team in delivering facility management services, including housekeeping, engineering, transport, helpdesk, food & beverage, and pest control.
Ensure maintenance services meet contractual commitments and remain within budget.
Evaluate Service Levels and Performance Indicators with client representatives and create mechanisms to assess subcontractor performance.
Set annual cost-saving and energy efficiency goals.
Review performance of JLL staff and conduct periodic performance appraisals.
Liaise with the client’s finance team.
Requirements
Bachelor’s degree in any discipline.
Minimum of 12+ years of experience, preferably in a corporate environment.
Demonstrated ability to work effectively as part of a team.
Proven ability to initiate and implement improvement initiatives.
Experience working with multinational organizations.
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