Executive Assistant supporting P&C Marketing team at USAA. Managing schedules, communications, and ensuring efficient operation of executive leadership in a dynamic environment.
About the role
- Executive Assistant providing top-level support to CEO and COO in fast-growing BPO company. Managing calendars, communications, and office tasks with high attention to detail.
Responsibilities
- Manage and maintain calendars, meetings, and travel
- Coordinate appointments and proactively track follow-ups
- Prepare agendas, take notes, and ensure actions are completed
- Communicate with suppliers, partners, and stakeholders on behalf of executives
- Screen and prioritise emails and correspondence
- Draft, proofread, and manage internal and external communications
- Professionally handle incoming calls via Air Call
- Respond to office enquiries and log messages accurately
- Organise files, documents, and internal systems
- Help maintain smooth daily operations in the office
- Assist with internal team coordination and follow-through
- Track operational actions and communication across departments
- Help with client or customer-related follow-ups as directed
- Provide ongoing admin and organisational support
- Set meetings, reminders, and task trackers
- Maintain confidentiality when handling sensitive information
- Provide general assistance to the leadership team as needed
Requirements
- 3+ years of experience as an Executive Assistant or in a senior admin support role
- Excellent English communication skills (written & spoken)
- Strong organisational skills and ability to prioritise tasks
- High attention to detail and reliability in follow-ups
- Discreet, professional, and trustworthy
- Comfortable managing multiple requests across leaders and teams
- Tech-savvy and confident working with business tools
Benefits
- Competitive salary package
- Company-provided full set-up for desktop/laptop with a back-up internet
- Free pre-employment Medical Assessment (T&C apply)
- HMO on the first day of hire
- 15 Vacation Leaves and 5 Sick Leaves
- Annual Performance Reviews
- Unlimited Employee Referral Incentives
- Employee Loan Facilities
- Social Clubs and Interest Workshops
- Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
- Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays
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