Software Asset Management Manager at Boeing overseeing governance, compliance, and stakeholder collaboration in SAM functions. Responsible for software usage visibility and audit responsiveness.
Responsibilities
Develop and build an end-to-end SAM governance function supported by standardized policies, processes, procedures and tools in a matrixed, global environment
Maintaining a centralized and secure repository of software license keys, entitlements, certificates, and digital credentials in ServiceNow
Monitoring and tracking license expirations, renewals, and usage metrics to ensure compliance and business continuity
Collaborating with Procurement, IT, Security teams and others to support software acquisition and renewal processes
Ensuring proper documentation and lifecycle management of software licenses, including versioning and vendor terms
Auditing and reconciling license usage data across various discovery tools
Establishing and executing procedures for key rotation, revocation, and secure disposal
Supporting onboarding/offboarding processes related to software access and credentials
Provide reporting and insights into license utilization, gaps, and optimization opportunities
Respond to internal audits, vendor audits, and compliance assessments, when called upon
Build and maintain strong partnerships with stakeholders, peers, and external partners to foster collaboration and drive SAM success
Collaborate cross-functionally with IT, Procurement, Security, Legal and other groups as necessary to gain clarification of ongoing activities and embed requirements in SAM initiatives
Coordinate commitments and communications with internal and external stakeholders to fulfill strategic initiatives
Requirements
7+ years of experience in IT Asset Management (ITAM), Software Asset Management (SAM), IT Security, or related IT operational roles
5+ years of experience in a managerial role
3+ years of experience in general software licensing models (e.g., perpetual, subscription, user/device-based, SaaS, concurrent, etc.) and vendor terms (e.g., Microsoft, Oracle, Adobe, etc.)
Experience working with ITAM tools (e.g., ServiceNow, Flexera, etc.)
Experience working in a cross-functional environment with all levels in the business from individual contributors to executive leadership
Benefits
health insurance
flexible spending accounts
health savings accounts
retirement savings plans
life and disability insurance programs
programs that provide for both paid and unpaid time away from work
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