Customer Success Manager for Procurement SaaS solutions, ensuring successful outcomes for public sector clients. Collaborating with cross - functional teams and building relationships with key stakeholders.
About the role
- Level 1 Procurement Agent supporting transactional procurement activities for Boeing Defence UK. Engaging in supplier communication and order placement while ensuring compliance with procurement policies.
Responsibilities
- Process purchase requisitions and convert them into purchase orders using the company’s procurement system.
- Maintain accurate records of orders, deliveries, invoices, and contract documentation.
- Communicate with internal stakeholders to clarify requirements, delivery timelines, and specifications.
- Liaise with suppliers to obtain quotes for low-value purchases and manage order confirmations.
- Track order status and coordinate with suppliers and internal teams to resolve delivery or quality issues.
- Assist with receipt verification and resolve discrepancies between purchase orders, goods received notes, and invoices.
- Support invoice matching and basic accounts payable processes in line with company procedures.
- Ensure procurement activities comply with company policies, audit requirements, and relevant country specific regulations (e.g., Bribery Act, Modern Slavery Act, tax and customs requirements when applicable).
- Maintain supplier data and basic supplier performance records (on-time delivery, quality issues).
- Support periodic procurement reporting and data entry for KPI monitoring.
- Participate in supplier onboarding/admin tasks and help maintain approved supplier lists.
- Escalate contract or supplier issues to senior procurement staff as required.
- Mitigates risks and issues.
- Initiates supplier improvement activities and provides results for integration into contracting strategies.
Requirements
- 0–2 years’ experience in a procurement, purchasing, or supply chain support role, or relevant administrative, planning experience in an Aerospace/Defence industry position
- Experience in SAP/Ariba
- Experience working with Microsoft Office (Excel, Word, PowerPoint)
- GCSEs (or equivalent) including Maths and English; A-levels or vocational qualifications preferred.
- Ability to acquire UK SC security clearance
- Full UK driving license
Benefits
- Relocation assistance is not a negotiable benefit for this position
- Opportunities for professional development and certification (e.g., CIPS)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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