Provide administrative assistance to the Diamond Customer Management Team in Louisiana Operations. Facilitate team meetings and manage logistical support for executives and project documentation.
About the role
- Transportation Analyst supporting Boeing’s Global Supply Chain to handle logistics and transportation across business units. Collaborate with 4PL partners and analyze performance metrics for efficiency.
Responsibilities
- Collaborate with 4PL partners to audit and monitor daily orders across all programs and transportation modes, balancing cost and schedule requirements.
- Use a Transportation Management System (TMS) for transportation planning, exception handling, and day-to-day operational management.
- Apply knowledge of multiple transportation modes, including air, ground, and ocean.
- Support creation of statements of work to secure competitive, cost-effective transportation services.
- Oversee and coordinate inbound and outbound communications to ensure organized workflow.
- Analyze carrier performance metrics (cycle time, cost) and recommend process improvements.
- Contribute to enterprise and cross-functional teams to enhance and evolve the TMS.
- React to changing conditions, manage escalations, and implement the appropriate escalation procedures.
- Serve as a point of contact with internal and external supply chain stakeholders.
- Support escalation and resolution of loss and damage claims with carriers.
- Develop transportation plans and solutions to increase TMS efficiency and operational effectiveness.
Requirements
- 5+ years of experience working in logistics or transportation
- 5+ years of experience communicating with senior managers and executives, customers (internal and external), business partners / suppliers / subcontractors, and government representatives
- 5+ years of experience with multi-tasking and working in a team environment
- Experience in a role that required strong communication and interpersonal skills
- 5+ years of experience using all the following Microsoft Office Applications (Word, Excel, Outlook and PowerPoint)
- 5+ years of experience managing ambiguity and changing priorities in a fast-paced collaborative environment in support of multiple organizations
- 5+ years of experience in a role that required teaming and collaboration skills, and ability to work well with a geographically dispersed cross-functional and matrix team
- Preferred: Bachelor's degree
- 5+ years of experience working within a Transportation Management System with knowledge of freight forwarding and/or transportation modes: FTL, LTL, International and Domestic Air Freight, Ocean, Small Parcel
- 1+ years of experience with documentation and certification requirements of dangerous goods in transportation in support to compliance initiatives.
Benefits
- Competitive base pay and variable compensation opportunities
- Health insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid and unpaid time away from work
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