Hybrid OEM Account Manager – Transport

at Lloyds Banking Group

• Job title: OEM Account Manager – Transport
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £61,344 - £68,160 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Chester, United Kingdom

About the role

• OEM Account Manager managing regional and national OEM Retailer relationships, driving performance and influencing change in the Transport sector at Lloyds Banking Group.

Responsibilities

• Owning and developing OEM Retailer relationships across your region, driving performance across New and Used vehicle sales and product penetration (PCP, HP and Contract Hire).
• Using insight and data to conduct performance reviews, shape activity plans and influence retailer behaviour to meet OEM and LBG objectives.
• Leading the rollout of strategic and digital initiatives that improve retailer capability and support the wider transformation of our Transport business.
• Managing conduct, customer and regulatory responsibilities across all relevant retail and funding products to ensure risks are controlled and outcomes are fair.
• Collaborating across OEM teams, Distribution Channels and the wider Group to share insight, align activity and deliver consistent customer value.
• Coaching and upskilling retailer teams to build confidence and proficiency with our products, systems and processes.

Requirements

• Proven experience in a sales, account management or business development role, ideally within a partner- or channel-driven environment.
• Strong communication and presentation skills, with the ability to influence at pace and adjust style to different audiences.
• Strategic and proactive problem-solving skills, particularly in commercial or customer-focused scenarios.
• Excellent time management with the ability to prioritise and adapt in a dynamic, fast-moving environment.
• A solid understanding of conduct, regulatory and compliance requirements within a customer-facing context.
• Confidence managing varied partner relationships across senior, operational and cross-functional groups.
• Strong understanding and practical use of Management Information (MI), including the ability to interpret data, extract insight and translate it into meaningful actions that drive retailer performance and support strategic decision-making.

Benefits

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies