Managing credit admission strategies for individual credit cards and loans with a focus on client needs. Overseeing risks and developing leadership within multidisciplinary teams at BBVA.
About the role
- Process Capabilities & Governance Lead at Biogen modernizing GCSC processes through leadership and digital integration. Focused on performance metrics and workforce upskilling.
Responsibilities
- Define and institutionalize GCSC process management standards, including process taxonomy, ownership, governance, and maturity assessment.
- Build accountability for process excellence and maintain a GCSC process portfolio with actionable insights.
- Establish best‑in‑class change management practices and value realization frameworks.
- Lead cross‑functional initiatives ensuring measurable outcomes.
- Identify, prototype, and scale automation and AI‑enabled workflow improvements using approved platforms.
- Lead digital, data, and AI upskilling efforts across GCSC.
Requirements
- Bachelor’s degree in Supply Chain Management, Operational Excellence, Process Excellence, or Industrial Engineering with at least 10 years of experience in relevant fields.
- Equivalent experience of Master’s degree and a minimum of 6 years of experience may also be considered.
- Experience in managing complex projects, ensuring timely and budget-conscious delivery.
- Proven change management experience, particularly in process transformations and automation.
- Experience in cross-functional project team management and training program design.
- Proficiency in establishing and monitoring key performance metrics.
- Experience in IT systems management, system integrations, and automations.
- Significant exposure to data management, digitalization, and AI technologies.
- Preferred Skills: Formal Project or Change Management certification or education. Formal Process Management certification or education.
Benefits
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
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