Senior Operations Support Lead Analyst providing comprehensive operations support services for Citi's Servicing Division. Ensures risk management integration and process compliance across various business groups.
About the role
- Growth Manager for Binance Academy initiating growth strategies and enhancing user engagement and retention in the crypto education space.
Responsibilities
- Initiate growth strategies to build Binance Academy’s influence in the crypto world and enhance the collaboration with globalwide regulatory bodies & educational institutions.
- Identify untapped growth opportunities across new formats, products, distribution channels, and learning experiences.
- Lead zero-to-one experimentation, from concept development to MVP launch and post-launch iteration.
- Design and run structured growth experiments (hypothesis → test → learn → iterate), balancing speed with data rigor.
- Partner closely with Product, Tech, Content, and Marketing teams to bring new ideas from concept to execution.
- Define success metrics for early-stage initiatives and continuously refine based on qualitative and quantitative feedback.
- Build scalable frameworks for turning successful experiments into repeatable growth levers.
- Stay close to user behavior, market trends, and competitor approaches, translating insights into actionable initiatives.
- Clearly communicate learnings, trade-offs, and recommendations to stakeholders and leadership.
Requirements
- 5–8 years of experience in growth, operations, or innovation-focused roles, preferably within education, tech, or community-driven environments.
- Strong communication, problem-solving, and coordination skills, with the ability to work effectively across global stakeholders.
- Detail-oriented, proactive, and comfortable operating in a fast-paced, international environment.
- Demonstrated interest in education and blockchain technology; experience in the crypto industry is a plus.
- Fluency in English is required to coordinate with overseas partners and stakeholders; Mandarin or additional languages are an advantage.
Benefits
- Competitive salary and company benefits
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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