Senior Site Reliability Engineer leveraging AI tools to monitor and troubleshoot systems at BetterUp. Building cloud infrastructure and collaborating with teams for enhanced reliability.
Responsibilities
Leverage AI-powered tools and automation to transform how we monitor, troubleshoot, and maintain production systems
Build and operate cloud infrastructure on AWS, using Terraform to codify and version-control our entire environment
Manage and scale Kubernetes clusters that power BetterUp's platform, ensuring high availability and performance
Design intelligent alerting and observability systems
Collaborate with engineering teams to embed reliability into the development lifecycle, shifting left on operational concerns
Automate incident response workflows and build self-healing infrastructure
Experiment with and adopt emerging AI tools for log analysis, anomaly detection, and predictive maintenance
Drive continuous improvement through data-driven retrospectives and reliability metrics
Requirements
4+ years of experience in SRE or infrastructure roles
Genuine excitement about AI tooling: you're already using copilots, AI assistants, or LLM-based tools in your workflow and are excited to push your skillset further in this area
Deep experience with AWS
Hands-on Kubernetes experience: deploying, scaling, debugging, and securing clusters
Strong Terraform skills with experience managing complex, multi-environment infrastructure
Familiarity with modern observability stacks (Datadog, Prometheus, OpenTelemetry)
Strong debugging instincts and comfort navigating distributed systems
Clear communication skills - you can explain a production incident to engineers and executives alike
A builder's mindset: you see manual processes as opportunities for automation
Benefits
Access to BetterUp coaching; one for you and one for a friend or family member
A competitive compensation plan with opportunity for advancement
Medical, dental, and vision insurance
Flexible paid time off
All federal/statutory holidays observed
4 BetterUp Inner Workdays
5 Volunteer Days to give back
Learning and Development stipend
Company wide Summer & Winter breaks
Year-round charitable contribution of your choice on behalf of BetterUp
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