Training Lead driving learning and development initiatives at Better Mortgage. Designing and overseeing training programs to enhance employee skills and ensure alignment with business objectives.
Responsibilities
Design, implement, and manage comprehensive training programs tailored to the needs of various departments within Better Mortgage.
Conduct training needs assessments to identify skill gaps and develop appropriate training solutions.
Create engaging training materials, including presentations, e-learning modules, and interactive workshops that cater to diverse learning styles.
Facilitate training sessions and workshops, ensuring participants are actively engaged and able to apply new knowledge effectively.
Collaborate with subject matter experts and leadership to ensure training content is relevant, accurate, and aligned with business objectives.
Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, making data-driven improvements as necessary.
Mentor and guide junior training staff, providing support in instructional design and delivery methods.
Stay current on industry trends and best practices in training and development to incorporate innovative approaches into training initiatives.
Requirements
5+ years of experience in a combination of operations and training, with a strong emphasis on adult learning principles and instructional design.
Proven experience in leading training programs within the financial services or mortgage industry is a plus.
Bachelor's degree in Education, Human Resources, Business, or related field; advanced degree or relevant certification preferred.
Strong presentation and facilitation skills, with the ability to engage and motivate diverse audiences.
Proficient in training tools and technologies, including learning management systems (LMS) and e-learning authoring software.
Excellent organizational skills and attention to detail, with the ability to manage multiple projects and deadlines.
Strong analytical and problem-solving abilities, focused on measuring training impact and effectiveness.
Benefits
Benefits eligibility effective DAY ONE
*$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution (*Additional Medical, dental, vision plan options also all with nationwide coverage)
Flexible PTO
Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!
Personalized care for every fertility and family care journey for our employees and their partner!
Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match!
Discount programs and perks including pet Insurance!
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