System Administrator supporting a large DOD IT contract at Leidos. Interacting with customers for troubleshooting and coordinating system availability.
About the role
- Lead Systems Administrator managing SAP Basis for Bernalillo County's IT department. Overseeing system analysis, administration, and mentoring staff while implementing technology solutions.
Responsibilities
- Mentors and provides leadership for System Administrators, professional and technical.
- Analyzes, plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems.
- Provides professional customer support for system-related software and/or hardware issues, needs, or requirements; interacts with clients to analyze system requirements; recommends technology solutions to improve operations.
- Prepares technical documentation, procedural plans, reports, correspondence and other documents.
- Serves as a client interface on assigned technology projects which are small to medium in size, and require limited staff and resources; reviews recommendations with clients and receives approval to proceed; coordinates project activities with vendors and internal technology staff; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details; ensures compliance with County specifications and drives resolution of project related issues; monitors project budget and scope to ensure they remain within agreed upon parameters; reviews final outcomes with clients to obtain sign off that all work has been conducted in accordance with client requirements.
- Provides after-hours systems support as assigned.
- Participates in committees and task forces; attends meetings, conferences and training sessions.
- Builds, installs, configures, maintains and administers server platforms and operating system components for client/server systems.
- Maintains physical and virtual servers.
- Assists with the development and integration of new tools for compliance, monitoring and control.
- Performs system administration tasks such as installing, updating, maintaining and administering various operating systems on single or multiple platforms; maintains the integrity of network structures at the direction of the Enterprise Architects and Manager.
- Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures.
Requirements
- Bachelor's Degree in Computer Science, Information Systems, or related field
- four (4) years of increasingly responsible work experience in performing system analysis and administration functions
- Any equivalent combination of related education and/or experience may be considered for the above requirements
Benefits
- generous leave accruals
- career development opportunities
- remote & flex-work options as appropriate
- longevity pay
- education assistance program
- health benefits
- lucrative retirement
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