System Administrator supporting a large DOD IT contract at Leidos. Interacting with customers for troubleshooting and coordinating system availability.
About the role
- Senior System Administrator supporting large-scale IT systems for loveholidays. Collaborating with teams, resolving issues, and ensuring operational efficiency across multiple locations.
Responsibilities
- Support and administrate a large-scale, multi-platform estate encompassing Google Workspace, Microsoft Azure, and Jamf Pro
- Building, supporting and maintaining large scale CRM and Telecoms systems
- Serve as the primary contact for network issues, collaborating with the broader senior team to resolve problems and conduct necessary maintenance across different sites.
- Lead large event meeting setup, support and general AV support/break-fix as needed and support 20 Google Meeting rooms.
- Manage multiple queues of tickets using Freshservice within our SLA.
- Manage and run weekly joiners and leavers, account creations and deactivations.
- Support UK Office, Ireland Office and Dusseldorf office (Onsite and remote).
- Completing technical projects in line with quarterly business key results.
Requirements
- 7+ years working experience as an IT Support Engineer or Administrator
- Degree in a technical subject or industry standard certificates
- Strong working knowledge of Google Workspace, Azure and JAMF
- Strong working knowledge of Mac and Windows OS in an enterprise environment
- Strong working knowledge of networking, we use Palo Alto, Aruba and Meraki
- Strong working knowledge of managing Gemini and Claude in an enterprise environment
- Working knowledge of n8n in an enterprise environment
- iOS and Android management and support
- Working knowledge of Crowdstrike
- Possess a strong focus on IT security
- Ability to work individually and within a team
- Flexibility to work outside of standard work hours to accommodate projects or emergencies
- Weekend on call rota (Remote)
Benefits
- Company pension contributions at 5%.
- Individualised training budget for you to learn on the job and level yourself up.
- Discounted holidays for you, your family and friends.
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.
- Ability to buy and sell annual leave.
- Cycle to work scheme, season ticket loan and eye care vouchers.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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