About the role

  • IT System Administrator managing the internal IT landscape across multiple locations for a market leader in funeral technology. Responsible for hands-on system administration and operational ownership.

Responsibilities

  • Administer and support Microsoft 365 services (Teams, Exchange, SharePoint, OneDrive)
  • Manage identity, access, and user lifecycle using Azure AD (Entra ID)
  • Configure, deploy, and manage Windows and macOS devices using Microsoft Intune MDM
  • Operate and maintain on-prem and virtualized environments (VMware / ESXi)
  • Maintain local network infrastructure including switches and wireless LAN controllers
  • Own and operate the IT service desk using Jira Service Management
  • Provide first- and second-level support with a strong focus on service quality
  • Ensure timely incident resolution and clear communication with users
  • Operate endpoint protection, email security, and firewall solutions
  • Ensure secure onboarding and offboarding processes in cooperation with HR
  • Maintain IT practices aligned with GDPR and internal security standards
  • Act as the IT operations contact across all company locations
  • Collaborate closely with Technology, HR, Finance, and Operations teams

Requirements

  • Hands-on experience as an IT System Administrator or similar role
  • Strong experience with Microsoft 365, Azure AD (Entra ID), and Intune
  • Experience supporting Windows and macOS environments
  • Hands-on experience with Jira Service Management or similar ITSM tools
  • Understanding of IT security fundamentals
  • Experience managing IT assets, vendors, and suppliers
  • Ability to work independently with a strong ownership mindset
  • Working proficiency in german and english

Benefits

  • Modern office spaces in Berlin with flexible remote work
  • Meaningful work as the market leader in funeral technology
  • Direct influence on the technical direction of a company in transformation
  • Dog-friendly office

Job title

IT System Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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