IT System Administrator managing the internal IT landscape across multiple locations for a market leader in funeral technology. Responsible for hands-on system administration and operational ownership.
Responsibilities
Administer and support Microsoft 365 services (Teams, Exchange, SharePoint, OneDrive)
Manage identity, access, and user lifecycle using Azure AD (Entra ID)
Configure, deploy, and manage Windows and macOS devices using Microsoft Intune MDM
Operate and maintain on-prem and virtualized environments (VMware / ESXi)
Maintain local network infrastructure including switches and wireless LAN controllers
Own and operate the IT service desk using Jira Service Management
Provide first- and second-level support with a strong focus on service quality
Ensure timely incident resolution and clear communication with users
Operate endpoint protection, email security, and firewall solutions
Ensure secure onboarding and offboarding processes in cooperation with HR
Maintain IT practices aligned with GDPR and internal security standards
Act as the IT operations contact across all company locations
Collaborate closely with Technology, HR, Finance, and Operations teams
Requirements
Hands-on experience as an IT System Administrator or similar role
Strong experience with Microsoft 365, Azure AD (Entra ID), and Intune
Experience supporting Windows and macOS environments
Hands-on experience with Jira Service Management or similar ITSM tools
Understanding of IT security fundamentals
Experience managing IT assets, vendors, and suppliers
Ability to work independently with a strong ownership mindset
Working proficiency in german and english
Benefits
Modern office spaces in Berlin with flexible remote work
Meaningful work as the market leader in funeral technology
Direct influence on the technical direction of a company in transformation
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