Account Manager with 5 years experience in HR market, developing client relationships and identifying growth opportunities. Leading contract negotiations and performance reporting in a hybrid work environment.
Responsibilities
Develop and maintain relationships with a portfolio of existing clients
Identify new opportunities (upsell, cross-sell)
Manage contract renewals and negotiate commercial terms
Resolve customer issues and incidents efficiently
Monitor and analyze performance metrics and produce reports
Requirements
5 years' experience as an Account Manager
Experience in the Human Resources market
Excellent interpersonal skills with a range of clients (C-level, operational teams, technical teams)
Strong analytical and negotiation skills
Results-oriented, with ambitious retention and expansion targets
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