Foreclosure & Bankruptcy Specialist assisting members with legal and financial challenges at BECU. Ensuring compliance and providing support during critical financial moments.
Responsibilities
Guide members with empathy by resolving concerns, answering questions, and ensuring clear, professional communication every step of the way
Manage and process incoming account updates, including legal notices and bankruptcy filings, to ensure accuracy and compliance
Monitor collateral activity by tracking pre-foreclosure stages, foreclosure status, and property values, ensuring data is current and reliable
Handle key administrative tasks such as mailings, document preparation, scanning, and inbox management—while following up with members as needed
Apply a thorough understanding of federal and state collection laws to maintain compliance and protect both members and the organization
Contribute to the team’s success by supporting colleagues, sharing insights, and stepping in where needed to keep processes running smoothly
Take on other responsibilities as assigned, demonstrating flexibility and a solutions-focused mindset
Requirements
High School Diploma
Typically 2 years of experience in a loss management, bankruptcy, foreclosure, legal, or collections environment
Organizational skills with the ability to prioritize multiple tasks
Verbal and written communication skills, especially as required in legal proceedings
Interpersonal skills to present a professional image
Ability to work independently and collaboratively, exercising sound judgment and discretion
High degree of accuracy in performing responsibilities
PC skills (MS Office), with the ability to learn new software
Ability to work additional hours as necessary to accomplish objectives, goals, and projects
Benefits
401(k) Company Match (up to 3%)
4% annual contribution to your 401(k) by BECU
Medical, Dental and Vision (family contributions as well)
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