Student in Business Administration at Hamburg School of Business Administration with hands - on involvement in projects. Gaining insights into various departments of EOS Group while studying.
About the role
- NetSuite Administrator managing and optimizing core business applications at Beauty Industry Group. Focused on system administration, user support, and cross-functional collaboration.
Responsibilities
- Owns end-to-end administration, configuration, and optimization of NetSuite as well as related systems such as CRM (Salesforce), Ecomm (Shopify), and integration platforms (Boomi).
- Acts as primary Tier 1 support and escalation gatekeeper.
- Perform basic administrative tasks such as user account management, reports and dashboards creation, and data integrity maintenance.
- Provide user training and support, helping to enhance user adoption and satisfaction.
- Assist in implementing, customizing, and administrating system configurations to enhance business processes.
- Partners cross-functionally to align system functionality with business needs.
- Participate in the integration projects between NetSuite, Salesforce, and other applications using Boomi to ensure seamless data flow and functionality.
- Assist in the development and maintenance of documentation for system processes, configurations, and user guides.
- Proactively identifies and resolves root causes of system and data issues.
- Contribute to the evaluation of new technologies and system enhancements to improve operational efficiency.
- Serves as NetSuite subject matter expert, ensuring system reliability and user confidence.
- Drives continuous improvement initiatives without direction.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field
- 1-2+ years of NetSuite Administrator Experience
- Advanced understanding of integration platforms and concepts, experience with Boomi and Celigo is strongly desired.
- Strong analytical and problem-solving skills with keen attention to detail.
- Excellent communication and interpersonal skills
- A willingness to learn and adapt in a fast-paced environment
- Ability to manage multiple tasks and projects with tight deadlines.
- Basic knowledge of data analysis and reporting tools.
Benefits
- Bonus Eligibility: 5% annual bonus eligibility
- Hybrid Schedule: Required to be onsite (3x) per week: Tuesday, Wednesday and Thursday
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